Kelly Jablonski Funk

Kelly L. Jablonski - Funk

President at Freeman

Chicago, IL
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Experience

2016 Feb - Present
President
Freeman / Buffalo Grove

• 15 years of experience in Customer Service, Sales, production and Account Management roles in Event Industry

• Consistently sold and managed between $2 million and $7 million in business for Freeman annually in an Exhibitor Sales / Corporate Account Management Roles consistently produced and managed $8 million to $20 million in business on the Exposition Side as a National Account Executive (production role)

• Developed built unique startup exhibit event service company offering alternate solutions for event needs

• Solid event industry knowledge and aptitude for developing strong business relationships with existing clients, potential clients, sponsors and facility contacts

• Ability to quickly adapt to and learn new applications and operating systems

• Strong written and verbal communication skills

• Proficient in Salesforce.com, Microsoft Office, Word, Excel, PowerPoint, Adobe PDF, Adobe Illustrator, Photoshop, QuickBooks, Word press, Outlook, Exhibit Force, SAP Dropbox, TSS (ESS / EMS), ECS, Passport and Plan Tour.

Sales/management Experience

President - Sales Operations - Royal Displays, Buffalo Grove, IL - February 2016 - Present

• Developed small hybrid event management / display house with educational and training services after being approached by former vendor who wanted a person to help them grow their presence in the event market.

• Researched vendors products to find right partners with quality but cost effective options for any marketing need, negotiated all dealer pricing with vendors as well as terms for special requirements for becoming dealer for company

• Hand selected each product, created turnkey booth packages, selected alternative solutions not offered by GC that were green, innovative different than standard rental items, provided copy for all information on each item / service

• Act as sales, production, design, estimation, project manager and managed all day to day functions of a start up

• Drafted MSA agreements for exhibit program management, storage, and all services offered or requested by client

• Put standard operating procedures in place for efficient work flow and realistic timelines for proper production

2013 Jun - 2015 Oct
Client Solutions Manager
FreemanXP / Chicago

• Lead Account Manager for Corporate Events and Freeman sponsored Charity Events, Corporate Exhibit Program management and Large custom rental or new build purchases for several high profile clients including Lilly, Amex Open, Salesforce.com, Ronald McDonald House Charities, Visit Charlotte, Sony and National Instruments

• Acted as main point of contact for client handling all show management needs to produce event, provide pricing, assisted with design concept for overall event look exhibit floor plans, including structural designs, signage approvals, placements onsite, coordinate any shipping for management materials to and from their office to event and handled fire marshal approval of floor plans, VIP exhibitors, sponsors or entertainment for event.

• Wrote all work orders for all client needs, worked with local branch, local labor unions and venue contact on logistics for move in, event run and move out and handled all invoicing for clients for services post event or show

• Participated in pricing for account services for RFP responses for several multi - million dollar, multiyear agreements for exhibit program management clients and event services for corporate event clients. Amended existing MSA's with additional revenue streams originally missed or underpriced by original account sales executive.

• Used exhibitforce.com for real time inventory management for corporate exhibit properties stored in Dallas

• Primary AM used in training new hires - no formal training, with my experience in multiple areas any new hire from 2013 to 2015 was sent to me to get training and have a person to go to with questions when they needed help

2011 Mar - 2013 Jun
National Account Executive
Freeman National Sales Group / Chicago

• Assigned as overall Account Manager for 8 - 12 national trade shows / association meetings with annual revenue between $12 - $20 million/ year. Responsibilities included managing the production / orders for all requirements for exhibit hall, any decorating in convention center public areas (registration, bus pick up /drop off area, outdoor banners, any custom structures for management outside exhibit hall, signage placement, etc.) all offsite ancillary events, room changes, sign changes for meetings in or out of convention center.

• Day to day contact for client and responsible all pre-show planning including pricing for custom structures or other requirements not part of overall service contract, overseeing production onsite working with local branches, unions and venue event managers, I handled all daily production meetings, ordered all onsite changes, handled any issues or problems with anything production-wise, provided solutions for changes or mistakes before client noticed (whenever possible) and managed all ancillary events related to main convention often in multiple venues. Post show I handled all management billing, provided proposed billing summary, made necessary changes and finalized for payment.

• Worked on my mgmt client's custom exhibits when they're exhibiting at show they were not managing - provided all pricing for booth design, services, graphics, labor, furnishings and wrote all work tickets for booth to be built onsite

5302 N. Winthrop Ave #4 ● Chicago, IL 60640 kellyjablonski@gmail.com ●773-329-7523

2009 Nov - 2011 Mar
Account Manager - Freeman Corporate Accounts
Consolidated Billing System / Chicago

• Managed approximately 100 projects from planning to billing from January 2010 - December 2011 including exhibits, events, custom purchases and miscellaneous projects. (not including property transitions from both Sanofi Aventis and Novartis)

• Worked closely with brand and convention teams in planning exhibits for medical meetings and special events

• Drafted proposals using MSA pricing, worked with detail / design on floor plans, wrote internal work tickets, kept track of client inventory using exhibit planner, created supervisor packets, and provided onsite support for client to ensure smooth install, show run and dismantle. Used CBS (Consolidated Billing System) for client billing

• Worked with Sanofi's internal approval systems and client appointed creative agencies for graphics and renderings

• Assisted in creation of standard operating procedures for pharmaceutical accounts

• Trained new Account Managers in Freeman systems and procedures / mentored new employees

• Worked on non pharma related events when time allowed, produced event not only exhibit for corporate clients

2009 Jul - 2009 Nov
Part time Exhibitor Service Representative
Freeman / Boston

• Worked with Exhibitor Services department as customer service representative part time onsite and in the office

• Entered exhibitor orders faxed to Boston branch for upcoming shows, contacted exhibitors to verify information on order or to collect payment if not provided.

• Answered phone calls to general customer service line for exhibitors with questions regarding show service orders, who provides certain services, questions about their booth and provided answers to questions, order forms if needed for ancillary services not provided by Freeman and took orders for Freeman services over phone for customer.

• Onsite worked at service desk assisting exhibitors with orders onsite, questions about their orders, billing and outbound shipping. Updated orders in system, provided invoices to exhibitors, provided MHA for outbound shipping to be filled out and turned back into desk once packed and ready to go, forced freight to either another carrier of Freeman's choice or back to local warehouse if exhibitor's carrier did not arrive by check in time

• Acted as concierge elite onsite - walked the floor, asked exhibitors if they had questions or needed anything, answered questions about orders, helped track freight and explain invoice to them.

2009 Aug - 2009 Oct
Tradetec Skyline, Senior Account Executive
October 2009, Judies Restaurant

Freeman Exhibitor Services (freelance) - October 2009, Judies Restaurant - Management 1999 - 2003

2007 Nov - 2009 Jun
Sales Manager - Exhibitor Sales
Freeman / Chicago

• Sold over $1.5 million in Freeman Services for Fiscal year 2007 - 2008, Sold $1.3 million in Freeman Services in Fiscal year 2008 - 2009 despite the economic downturn and Produced $1 million in trade show booths sold by out of town Account Executives, which included coordinating clients needs while ensuring all information communicated between Freeman branches maintained current and accurate (handled approximately 200 exhibits per year)

• Generated leads through cold calling, prospecting on show floor and by leads assigned by management

• Was trusted partner to my clients in designing customized exhibit solution tailored to their needs budget

• Managed VIP and high profile sponsorship areas for show management as well as turnkey services for exhibit clients

• Wrote in house work tickets for all production for every job I sold and distributed to all parties necessary

• Traveled with select sales groups concentrating on growth and customer service while capturing new revenue

2005 Nov - 2007 Nov
Exhibitor Sales Representative
Freeman / Braintree

• Sold and oversaw production of rental and custom tradeshow booths on Freeman and non- Freeman Shows consistently selling over $1 million in rental exhibits, I and D services, and other Freeman Services (AV, Transportation, Design)

• Sold and produced custom pieces for clientele outside of tradeshow and exhibit arena

2004 Apr - 2005 Nov
Sales Assistant - Exposition Sales
Freeman / Braintree

Provided support to sales team and produced small events for the exposition sales department

• Handled various events with orders for signs, posterboards, furniture or custom rental structure

• Updated sales system with current information for shows in order to create booking reports or to keep track of what was provided to client and when, why show didn't happen and all contact info for clients.

Education

2002
University of Massachusetts
Bachelor of Arts, Legal Studies/Sociology

Bachelor of Arts Legal Studies/Sociology, University of Massachusetts- Amherst, MA - May 2002

● GPA 3.9, Dean's List

Skills