Kelln Small

For nearly two decades at First Financial Group of America, Kelln shaped a legacy rooted in trust and results. She guided clients through complex benefit programs while improving systems that enhanced efficiency and service quality. Beyond her measurable success, she mentored peers, introduced innovative training programs, and built a strong culture of collaboration. Her contributions earned her numerous company distinctions, including recognition for exceptional performance and leadership.

Kelln expanded her expertise at Meritize, strengthening partnerships in the higher education and financial services industries. She developed new approaches to engagement and enrollment that supported both institutional goals and student achievement. Later, at Stratus Financial, she helped grow the company’s market reach and redefined client relationship strategies to align with evolving industry needs and customer expectations.

Her professional philosophy centers on collaboration and continuous improvement. Kelln blends data-driven decision-making with empathy, using her understanding of market dynamics to identify growth opportunities. She believes that success stems from effective communication, trust, and a shared purpose—principles she applies to every organization, partnership, and team she leads.

Outside of her professional work, Kelln is intensely active in her community in Lorena, Texas. For over fifteen years, she has volunteered with local schools, arts programs, and athletic associations. Her work on educational and community initiatives reflects her enduring dedication to service and her belief that leadership begins with contributing to others’ success.

A graduate of the University of Texas with a degree in marketing, Kelln brings creativity, analytical skill, and emotional intelligence to every endeavor. She continues to lead with integrity and vision, inspiring those around her to collaborate, grow, and achieve lasting impact. Through both her career and community work, Kelln Small exemplifies leadership that connects purpose with progress.