Justin Zawaly
Chief Operating Officer
Summary
Why Justin Zawaly?
I run toward a challenge, not away from it. Each chapter in my career has been designed to expand my skill-set, further my learning, challenge my assumptions, and ultimately deliver meaningful returns for both the organization to which I am employed, but more importantly to the clients that we serve.
I’m unique. I’m a senior leader that loves to get his hands dirty. I’m a “doer”, not a delegator. I think from a leadership perspective, holistically to drive systemic upgrades, change, improvements, and results.
Perhaps most importantly, I can elevate the collective. I get inspiration from the great people around me and identify and cultivate their unique strengths to make them better. This formula is what drives record setting performance.
Experience
Chief Operating Officer
Talmetrix - High Growth Startup
◦ Responsible for leading all client facing functions (Sales, Marketing, Account Management, and Client Operations)
◦ Increased Revenue by 400%+, from $150,000 to $600,000+ since joining team through May 2017.
◦ Increased Client count by 250%+, from 11 to 27, since joining team through May 2017
◦ Includes increasing revenue per deal by 200%
◦ Developed and implemented all organizational Sales, Marketing, and Operational processes
◦ Created multi-channel sales organization: Direct, Referral, Integration
◦ Built strategic partnerships that accelerated growth including: BambooHR, Critical Metrics, and Eureka! Ranch
Head of Strategic Accounts
Bottomline Technologies / Cincinnati, OH
oSenior leader responsible for partner growth strategy for Financial Institutions with greater than $20 Billion in assets.
- Leader of SMB Growth Strategy Committee
- Worked directly with C-Suite executives to determine the most effective Commercial Payments Strategy to drive incremental growth for their bank.
Chief Growth Officer
The Business Backer / Cincinnati, OH
◦ Acquired by Enova, Inc. in April 2015
◦ Executive Leader of Sales, Marketing, Business Development, and Client Services teams
◦ Developed, Implemented, and Drove all Vision and Strategy for High-Growth Organization
◦ Along with the CEO and COO responsible for setting Vision and Strategy for entire firm.
◦ Increased Revenue from $7 Million to $25 Million from start date through Q2 2015 acquisition
◦ Grew Growth Team organization from 6 Employees to 25 Employees over same period
◦ Built strategic partnerships that accelerated growth including: LendingTree, Lendio, CAN Capital, and Fundation
Senior Vice President, Director of Commercial Payments
Huntington National Bank
◦ Executive Owner of Commercial Payment Products
◦ Includes Commercial Card, ACH, and Wire Transfer
◦ Position created specifically for me by Huntington Executive Leadership
◦ Grew ACH and Wire Business's above Industry Averages in 2012
◦ Responsible for PL that generated $40 MM in Annual Revenue
Vice President, Director of Consumer Card Sales
Fifth Third Bank
◦ Managed National team of 13 responsible for developing and implementing Business Development Strategy for the Credit Card, Debit Card, and Pre-Paid Lines of Business.
◦ Owned the Health Savings Account (HSA) Line of Business including PL Management (12th largest in US)
• Responsibilities include New Business Development and customer satisfaction and retention.
• Managed and identified Strategic Alliances such as Third Party Administrators and Insurance Brokers
◦ Total responsibility represented $70 MM in Pre-Tax Revenue
◦ Re-vitalized the HSA PL from a $3.5 MM loss in 2010 to a $2.2 MM Pre-Tax profit in 2011.
• The first year of profitability in the lifespan of the product.
Vice President, Director
Financial Institution Sales
- Developed and implemented the Financial Institutions EFT Processing sales strategy
- Led National team of 16 total employees with responsibility across 31 of 50 states
- Managed P&L
- Total Net Revenue generated in position of $30 MM
- Exceeded goal every year in position (2005, 2006, 2007)
Education
Ohio University
BS, Communications
Ohio University, Athens, Ohio
BS, Communications 1999
Volunteering and Community Involvement:
Coach
Skills
