JULIET LONGORIA

• Establishes and maintains relationships with influential industry leaders, key strategic partners, and clients: Starbucks, Macy's, Verizon, Sephora,& AT&T
• Maintains a National Accounts incentive tracker to assist in progress reporting for any and all projects
• Researches, tracks, and builds comparison analyses regarding utilities incentive programs and rates; creates presentations and written documents
• Works closely with the business development team to generate qualified new sales opportunities
• Acts as an expert on current Energy Efficiency Incentive programs across the United States and Canada.
• Assist project manager(s) and sales team in providing incentive application status updates to management on a regular basis to create transparency and to reduce risks
• Contributed to $46,011,619 total revenue in 2018: 27% increase
• Owned the energy efficiency custom and deemed application process grossing $1,215,000 in total incentive money in 2018

Small Business Consultant 2016-2017

Territory Manager 2014-2016

Customer Care Call Center Manager- Vendor 2007-2012

Global Accounts-Operations Manager 2004-2007

Retail Manager- HEB 2000-2003

B2B Account Executive 1999-2000

Retail Sales Consultant 1998-1999

Progressed and promoted from entry-level sales to a variety of management positions within the organization, including Business Sales Operations Manager, Call Center Manager. Territory and District Manager for AT&T's subsidiary Cricket Wireless

• Managed and trained three of AT&T’s largest and top performing outsourced call centers within the entire customer service organization
• Led and collaborated with a variety of small cross-functional working groups to successfully manage operational challenges
• Improved quality and sales through comprehensive review of vendor performance metrics and initiation of appropriate action plans.
• Served as one of the first Home Solutions Consultants in AT&T, playing a key role during the launch of U-verse products and services in the San Antonio market.
• Managed AT&T’s largest multi-million dollar contract, USAA and provided project management during the campus conversion from TDMA to GSM network
• Increased sales through development and implementation of comprehensive sales strategies
• Spearheaded revenue growth through development and execution of marketing, brand planning, and business development initiatives
• Recruited quality hires for stores throughout the district to effectively manage growth of the sales department
• Enhanced sales policies and practices through definition of sales cycles, job descriptions, and development of standards for customer relationship management
• Responsible for providing sales leadership for retail and call centers: Retail teams included 34-100 sales representatives and 12-24 managers. Call center headcount 275-300 customer service representatives
• Served as a key member of the executive team to develop sales strategies
• Increased revenue through comprehensive development of marketing, brand planning, and business development initiatives
• Managed sales department growth through recruiting of quality hires for stores throughout the district
• Promoted employee growth and development through coaching and mentoring all levels of sales leadership and front-line representatives
• Defined sales cycles, job descriptions, and developed standards for customer relationship management to enhance sales policies and practices

Commercial and Residential Design

ST. MARY'S UNIVERSITY