Julien Pineau
IT manager
Kingston
Message
Connect
Profile:
Summary
I am a manager looking for high potential positions in challenging organizations.
I partner business and leverage IT systems and technology to improve company results: increase turnover, reduce costs, ensure security and business continuity, strengthen processes efficiency.
Experience
2018
Feb
-
Present
IT manager
HEINEKEN / Kingston
- Put in place an IT strategy in line with business priorities
- Implemented a strong IT team organization to achieve efficiency
- Built a solution delivery roadmap to deliver business goals
- Launched projects (€2.3 Million potential savings for demurrage tool)
- Enforced service delivery standards to meet business expectations
2014
Apr
-
2019
Sep
Service Delivery Manager
HEINEKEN / Paris
- Secured IT continuity (system availability up to 99,94%)
- Raised information security level (audit compliance up to 98,8%)
- Responsible for the build and run of the disaster recovery plan
- Implemented services delivery rules (user satisfaction up to 97%)
2015
Oct
-
2018
Jan
IT operations manager
HEINEKEN / Paris
- Managed a €11 Million budget
- Led a department of 35 including 6 direct reports
- Offshored service desk activities (moved to a 24/7 support, 13% savings)
- Deployed a new WAN network(+12% bandwidth, 6% savings)
- Renegotiated all services contract with vendors (20% savings)
Education
2004
-
2004
ESSCA business school
Master
Skills
