Joyce Lo

Joyce Lo

Experienced Dynamic Marketing Professional Actively Looking for New Opportunity

Grand Rapids, MI
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Summary

  • 5+ year of overall marketing experience with proven success of managing email marketing, content marketing, (virtual) even marketing and social media marketing campaigns.
  • Strategic marketing technologist who creates effective marketing campaigns by marrying traditional marketing principles with digital tools.
  • A self-starting individual with a passion for group collaboration.
  • Excels at working on multiple projects with tight deadlines and varying deliverables.
  • Proficient at taking direction and moving projects forward with minimal supervision.
  • Resourceful, adaptive, detail-oriented over achiever

Experience

2008 Feb - Present
Account Executive
K-Concepts Communication Consultants / Taipei, Taiwan
  • Developed and executed all marketing plans for Just Diamond® and The Lazare Diamond®
  • Established consistent brand image across communication channels, including traditional print media, digital channels, and store display.
  • Managed public relations responsibilities, including press releases, celebrity relations, media relations, and VIP events planning and execution.
  • Curated VIP events and viewing for account-based marketing.
2020 Jan - 2020 Sep
Digital Marketing Specialist
Springthrough Technology Consulting / Grand Rapids, MI
  • Managed and launched new company website project
  • Collaborated with cross functional teams, including leadership, development, and managed services to facilitate internal organizational communication and external brand awareness.
  • Developed marketing communication and digital social content, including case study, blogs, website content, marketing collateral, training materials and newsletters.
  • Managed the company's digital channels, including website, Facebook and LinkedIn.
  • Generated inbound leads and lead nurturing through email or social media marketing campaigns.
  • Led partnership marketing initiatives, such as drip email campaign, social media campaigns and virtual events.
  • Established buyer personas to deliver contextual marketing campaigns to align service and product offerings along their buyer’s journey.
2017 May - 2019 Oct
Senior Digital Marketing Coordinator
Red Level Group / Grand Rapids, MI
  • Led marketing strategies and execution to engage and expand Red Level’s social reach, brand management, and leveraged content on existing and emerging platforms.
  • Developed automated marketing emails to execute marketing campaigns by delivering personalized marketing content.
  • Structured automated workflows to align sales and marketing goals.
  • Curated marketing content, including eBooks, case studies, blogs, websites, sales sheets, and videos that align with marketing campaigns and overall business objectives.
  • Created inbound and outbound campaigns by assembling, updating, and publishing content by segmenting buyer’s personas.
  • Planned and executed marketing events, including webinars, seminars, training workshops, and key client events to drive user adoption rate and on-board key business leaders.
  • Managed marketing technology platforms, ie. HubSpot and SharpSpring, to ensure consistent brand, website updates, and posts.
  • Managed the company’s online digital presence – regularly updated the company’s website and various social media accounts; Facebook, Twitter, and LinkedIn.
  • Identified and recommended emerging digital channels to direct website traffic and brand awareness.
2009 Jul - 2011 Jun
Brand Specialist
Just Gold Just Diamond / Taipei, Taiwan
  • Developed and executed all marketing plans for Just Diamond® and The Lazare Diamond®
  • Established consistent brand image across communication channels, including traditional print media, digital channels, and store display.
  • Managed public relations responsibilities, including press releases, celebrity relations, media relations, and VIP events planning and execution.
  • Curated VIP events and viewing for account-based marketing.

Education

2015 - 2017
Western Michigan University
Master of Business Administration / Marketing
2005 - 2007
New York Univeristy
Communication / Speech and Interpersonal Comminication
2000 - 2005
Tunghai University
English Literature

Skills