Jose

JOSE GONZALEZ

Systems Administrator

Puerto Rico
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Summary

  • Resourceful Systems technician with experience in Unix/Linux Administration and mentoring and training others.
Makes things right (troubleshoot, repair, restore, resolve). Takes charge in a crisis.
Drives towards a solution.
Quickly troubleshoots systems, storage, software, and network problems and uses available resources including web pages, manuals, and colleagues to find needed information.
Unix-Solaris, Linux Redhat, using Putty, Veritas Volume Manager, VCS, Netbackup, VMware, DellEMC,
Also, hardware and software installation and troubleshooting.
Have worked with Network hardware and cabling, have used SNMP tools (HP-Openview, OPmanager from ManageEngine).
New hardware coordination with facilities for Data Center install and vendor, electrical, LAN, Storage connection and console and coordinate window with business for go live.
Have completed server and software Installation and supported customers, systems, and applications.
Also support VMware windows servers and Linux in Vcenter.
I’m able to do technical writing of procedures or documents for internal or external customers.
Understand data LAN wiring, SAN switch wiring, Infoblox for IP reservation, in addition, performed Accounting, auditing, Ordering, and administrative support.
Helped manage the storage (DellEMC – Powermax, VPLEX, unity, SAN switches, Data Domain, ddboost, Netbackupand Sun-Oracle)
If the situation requires, escalates or transfers an issue to the appropriate group through ServiceNow.
Solve problems by looking for the root cause and not just trying do a band-aid fix on the problems symptoms! Band-aid fixes will only mean more work later.
Strong preference for Unix Solaris, Redhat Linux.

I am an experienced Systems Administrator with over 10 years’ experience. I am proficient with both Windows and UNIX/Linux OS’s and clients, I am also experienced with cloud solutions such as vSphere, as well as tools such as Jira, ServiceNow.

Experience

2004 Mar - Present
Systems Administrator
Medtronic

Primary responsibilities System Administration and support to MES system Factory works, Solaris servers, Veritas systems and vmware servers that also support MES and printing. Responding quickly and effectively to system downtime to prevent business impact, as well as maintaining standardized documentation.

Started in company as Service Desk and was then moved to Systems Administrator.

Installation and configuration of network and server hardware, decommissioning and recycling old hardware, and cabling.

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Prepare and install server hardware.

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Troubleshooting hardware issues.

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Working with network engineers to plan, run and verify new connections and paths.

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Supported and troubleshooted issues encountered by MES infrastructure.

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Worked hardware related issues with SUN-Oracle servers with vendor.

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Managed change requests for system issues.

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Responded to user issues regarding system slowness, downtime and connectivity issues in a critical and time sensitive environments.

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Worked with DBA to expand Veritas File systems for Oracle DBA, adding disks through Powermax and volume manager.

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Performed weekly backups of all MES applications and Databases, using Netbackup, ddboost and DataDomain.

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Also performed replication between sites with Data Domains for DRP-BCP.

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Assisted with general data center operations, including security monitoring and escorting vendors for on-site service, along with maintaining Storage equipment.

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Worked with SCCM team when deploying to production clients any upgrade needed from MES.

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Worked with VMware ESXi 7.0.2

Other Technical Experience:

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RedHat Enterprise Linux (RHEL) system administration.

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Unix-Solaris

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Veritas 'VCS, volume manager, Netbackup.

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DellEMC

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San Switch MDS models - zoning

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Powermax - add disks to Storage groups

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VPLEX - volume assignment to servers.

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Data Domain - 4200, 6900

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VMWare ESX, ESXi, vCenter and vSphere

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Microsoft Office Suite

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Windows Active Directory

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Windows Server

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ITSM: Jira, ServiceNow

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Infoblox

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ManageEngine Tools: OPmanager, password manager, netflow analyzer, service desk plus.

Education

Interamerican University Puerto Rico
Bachelors Degree, Computer Science

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Bachelors Degree Computer Science, Interamerican University Puerto Rico.

Skills