John Tabor

John Tabor

Agency Operations & Project Management Professional

Greater New York City Area, US
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Summary

Process focused, operations driven executive leader with 20+ years experience in Project Management, Print Production and Agency Operations Management. Results driven, collaborative team player with excellent planning, project management and creative problem solving capabilities. Demonstrated capacity to initiate and lead multiple projects, while delivering solid results focused on process improvement, workflow optimization and agency profitability. Proven track record of working with executive leadership, business leaders and financial strategists to meet strategic goals.

Experience

2018 Aug - Present
Director, Resource and Project Management
gyro / New York, NY

Implementing a new workflow model for NY office, and responsible for training and staffing Project Managers on this new model. Mentor Project Managers to help enforce new PM driven workflow model. Project agency staffing needs through weekly meetings with finance and project management staff. Oversee all short and long term staffing for agency. Scope projects and ensure that projects are managed to the SOW. Oversee management of client and agency staff in profitable delivery of work according to scope. Lead client facing meetings around project planning, progress reporting, or changes in scope. Work with department heads to schedule resources and regulate investment of staff time. Maintain overall quality by ensuring proofing, review and approval of deliverables according to internal routing procedures.

2018 Aug - 2018 Aug
Director of Operations
Virge Branding / Chicago
Built the infrastructure and managed operations for a small, full-service healthcare agency start-up. Main client point of contact from project inception through final invoicing. Developed all statement of work, project estimates and timelines for client and internal agency projects. Created and administered all project assignments and tasks to teammates through Basecamp project management system. Interviewed, hired and provided direction for all freelance Creative Talent. Qualified and negotiated terms with all agency vendor partners.
2012 Jul - 2014 Sep
Caregiver
Leave of Absence
Caregiver for a terminally-ill family member.
2011 Aug - 2012 Jul
Vice President, Creative Operations
inVentiv Health / Newtown
Head of Project Management and Creative Operations for the agency and drove operational excellence in the development of all digital, print and collateral advertising campaigns. Developed and directed overall creative workflow process including kick-offs, reviews, and final delivery. Partnered with Client Business and Operations leads to integrate agency and client-side processes into a streamlined, efficient and effective model of collaboration focused on client outcomes and agency profitability. Oversaw agency short and long term staffing needs through weekly forecast meetings with finance, client services and project management. Hired, trained and directly managed cross-functional staff of Project Managers, Production Managers, Editors and Studio Designers. Implemented Agency revenue recognition model and trained Account staff on revenue and billing processes, leading weekly reviews of each client’s financials. Developed all Client SOWs and project estimates and worked with Account and Creative leads to set revenue and margin targets, billing schedules and staff allocations by account. Developed systems and monitored agency utilization, revenue tracking, and billing to ensure highest utilization and profitability. Monitored P&L fluctuations and led monthly and quarterly financial meetings with President, accounting and financial staff to review Agency revenue benchmarks, resource allocation, and overall Agency profitability.
2006 Jul - 2011 Aug
Vice President, Creative Services
GSW Advertising / Newtown
Head of Project Management and Agency Operations. Developed and directed creative workflow process for new start up agency. Trained and coached staff on Creative workflow and Financial operations processes. Converted agency to a proprietary web-based digital workflow system allowing digital assets to be housed in one central database, which made it possible to tap into remote resources throughout the network during times of peak utilization. Championed the roll-out of a web-based approval process which eliminated traditional job jackets. Acting Head of Creative Services for GSW New York, and inVentiv Communications where I hired, trained and managed a cross-functional staff and developed the creative workflow process, allowing for greater sharing of resources amongst east coast offices. Responsible for agency short and long term staffing. Managed a staff of Project Managers, Traffic Managers, Production Managers, Editors and Studio Designers. Set revenue and margin targets by account and established effective pricing and staffing allocations for each client. Monitored all P&L fluctuations. Responsible for agency utilization and resource allocation. Developed Studio operating model which, lowered cost and increased margins on low-complexity, quick turn projects. Managed monthly and quarterly financial reviews with the President, accounting and financial staff.
2002 Jul - 2006 Jul
Creative Services Supervisor
GSW Advertising / Columbus, Ohio
Developed all SOWs, timelines, estimates and creative specifications for all client projects. Responsible for the management of all online and print projects across multiple, cross-functional teams. Managed monthly billing reconciliation with Account Service, Finance and Accounting. Managed staff of Production Managers, Project Managers, and Editors. Partnered with Client Print/Exhibit vendors where mandated, and qualified and selected vendors for Client collateral projects. Attended press checks to insure quality, consistency and brand standards were met.
1997 Jul - 1999 Jul
Production Manager
Hammacher Schlemmer / Chicago
Managed scheduling, production, printing, and distribution of all Hammacher Schlemmer titles with overall circulation exceeding 30 million annually. Developed and monitored all creative production schedules and was responsible for the tracking of all creative projects from concept through final delivery, including all press checks for all offset and gravure print projects. Negotiated and purchased all services pertaining to photography, separations/retouching, paper, print and distribution. Developed and managed $16MM Print, Paper and Distribution budget. Managed a multi-location paper inventory consisting of over 6000 tons of groundwood and free sheet paper by negotiating terms, keeping a lean inventory and understanding the complexities of a volatile paper market. Responsible for sourcing of all display advertising, signage and collateral advertising for the three Hammacher Schlemmer retail stores.
1995 Jul - 1997 Jul
Creative Production Manager
Educational Resources / Elgin
Project Manager of a 10 person, cross-functional team comprised of Merchandising, Creative and Marketing staff. Responsible for the scheduling, production and distribution of all direct mail projects. Negotiated costs and production schedules with print and fulfillment vendors to develop and manage a $4.5 MM Budget. Qualified and selected all print, paper and fulfillment vendors. Reduced Marketing expenses by nearly 40% through vendor negotiations, paper selection, design, and workflow efficiencies. Developed and implemented 100% digital creative workflow resulting in a 2 week production process savings and an average 15% reduction in OOP expenditures.
1992 Jul - 1995 Jul
Creative Production Manager
The Reliable Corporation / Chicago
Managed 5 person department responsible for the scheduling, production, printing, and distribution of all Reliable's B2B titles with overall circulation exceeding 30 million annually. Qualified vendors and negotiated contracts for $16MM annual print budget. Developed and monitored all creative production schedules and was responsible for the tracking of all creative projects from concept through final delivery, including all press checks for offset and gravure print projects. Negotiated and purchased all services pertaining to photography, separations/retouching, paper, print and distribution.Organized and led production training seminars for Creative, Marketing and Merchandising departments to improve production efficiencies and reduce overall catalog expenses. Purchased and managed a multi-location paper inventory consisting of over 8000 tons of groundwood and free sheet paper for offset and gravure printing.

Education

1986 - 1989
Eastern Illinois University
Bachelor of Arts / English Literature, Business Administration

Skills