John Zanini
Director of Operations
Summary
Operations ProfessionalGoal-driven business professional with demonstrated leadership in identifying and implementing programs that drive bottom line profitability. Drive strong and sustainable performance gains and implementing cost savings through improvements in operational excellence, while improving and enhancing culture. Experience in small, medium, and large companies, in diverse industries. |
Experience
Director of Operations
Liberty Diversified / Minneapolis
2017 – 2020 (Office Furniture) 2002 – 2014 (Packaging and Plastics
Manage diverse business operations, with budgeting and P&L responsibility. Responsible for eight direct reports and 198 indirect employees, across three states, in all operational areas. Lead Operations: Manufacturing, Supply Chain, Warehousing, Customer Service, Quality, Engineering, and Business Systems. Drive process improvements and accountability while maintaining an emphasis on the customer, safety, quality, and cost containment.
-Turned around the division from a position of consistent losses to sustainable profits through streamlining processes, reducing expenditures, and cutting waste to achieve profitability -Led a newly acquired manufacturer of a composite deck board division: resolving warranty issues, changed culture, and improved operating procedures in the plant -Increased productivity and reduced operating costs by 15% through: implementing new KPI’s, employee goal setting, eliminating non-productive staff, and change management -Created a cross training plan for hourly employees that built a diverse and flexible workforce -Negotiated multiple contracts and developed the relationship with the Unites States Postal Service, resulting in $13M of top line revenue -Implemented safety programs to progress the Mississippi division from multiple infractions to a division with no lost accidents, year over year -Leveraged purchasing power across divisions through contract negotiations and supplier agreements for bottom line savings of 10% -Collaborated with the teams to develop and implement tactical plans to support the strategy and built the deliverable into goals for team members. Reviewed and adjusted monthly. -Built a culture of accountability, reduced conflict, and had 97% response rates in Engagement Surveys, with favorability over 90% -Built relationships with customers: Gillette, Johnson and Johnson, and Power Pharmaceuticals, allowing them to have direct Operations access and decreasing time to discuss concerns or changes -Transitioned metal fabrication manufacturing business from WI to IA, downsizing operations, managing union relationship, coordinating end dates of employees, phased machinery move, and coordinate job fairs to transition employees, while ensuring customer ship dates were achieved -Managed a team that packaged FDA Class 2 medical devices, and a team that complied with regulatory testing for the furniture industry, ensuring all compliance was completed and tracked |
Director of Operations
Solar Plastics / Delano, MN
2015-2017 (Rotational Molding)
Director of Operations
Lead business operations in two states, with budgeting and P&L responsibility. Responsible for Manufacturing, Engineering, Quality, Administration, Scheduling, Supply Chain, and Human Resources.
-Implemented accountability by analyzing talent, setting goals, measuring results, developing or releasing non-performers, and continuing open and honest lines of communication, leading to engaged and productive employees
-Transitioned customers product lines from MN to IA, accommodating a new multi-million-dollar customer, aligning product mix by end use which better utilized facilities
-Aligned divisions to create processes, synergy, and reduce duplication of efforts.
-Introduced 5S and Kaizen events to drive cleanliness, efficiencies, and process improvements
-Negotiated contracts with suppliers and labor agencies to reduce costs
-Created standards, procedures, and worked with external attorney to ensure legal compliance, minimizing liability of employee claims, and legal filings
-Developed and managed 220 employees resulting in a team of engaged employees, increased morale, and trust through the organization, leading to improved: on-time performance, quality, and financial results while reducing turnover
-Built relationships with customers: Yeti, Toro, Wacker-Neuson, Volvo, and Intimidator, allowing them to have direct Operations access and decreasing time to discuss concerns or changes
-Identified non profitable customers, led the transition, working with their internal teams and new suppliers to ensure a smooth migration, while meeting their customer demands
Education
Lesley University
Applied Management (Leadership)
Franklin Pierce University
Business Management
Skills
