Jay Frohne

◦ Directly managed all hotel operations and staff; resolved guest complaints and emergency situations for a 307 room 4 star luxury hotel and its 2 bars, 2 restaurants and attached parking garage.

◦ Handpicked for the Presidential visit team; Escorted the advanced security detail, executed the operational and security plans developed for the evolution.

◦ Audited employee timecards, generated payroll and executed disciplinary action as needed

◦ Redeveloped and reconciled the operation of the parking garage, including revenue generation (> $1 Mil annually), including valet process infrastructure

◦ Daily managed the cohesive execution of multiple concurrent events, including galas, concerts, VIP's, sports teams and weddings with guest populations exceeding 1000+, distributed in multiple locations, providing safety and security oversight

◦ Served as Project Contractor responsible for designing, establishing, and instituting 'Big Data' customer specific contract performance systems that historically managed 61% ($608M) of Joy Global surface revenues ($1.4B).

◦ Selected to lead a project that included Excel modeling of Key Performance Indicators and financial metrics delivered to the Executive Leadership Team that was also used in global contract negotiations (Global contract customer examples: Rio Tinto, BHP, Freeport-McMoRan, Grupo Mexico, Barrick Gold, Vale)

◦ Superintended global pricing lists in SAP, including regression and regional factor analysis providing accurate pricing for customer parts and service purchases.

◦ Carried out mapping and transformation of written contracts into an ERP system; SAP experience in SD/MM/VK/Z modifications/price loading and modifications.

◦ Handled analytics utilizing customer performance vs. negotiated contract metrics. *In 2013 this amounted to 11.9% ($72.4M) in identifiable recoverable profit margin.

◦ Initiated Change Management: Daily interaction with internal/external customers implementing a new 'Value Based' pricing system; Incorporated numerous change management procedures.

◦ Initiated E-business: Created and managed 4 internal SharePoint web based interactive sites providing internal customers with resources required for the "Value Based' pricing initiative.

◦ Produced and orchestrated a half million parts sub point pricing model representing $387 Million in sales 2011 incorporating the objective of standardizing part prices.

• Served as a Director leading the Aviation component of the Command staff based in Portsmouth, UK and developing Director Level planning for exercises and real-world Operations.
• Planned and executed events by liaising with UK Ministry of Defense and hosting countries, while maintaining direct operational control of execution.
• Served as Lead Planner for ‘Orion 08’, the deployment of the HMS Illustrious Task Group to Malaysia and return with the Task Group incorporating 2,500 personnel, 13 ships, a nuclear-powered submarine, fixed wing and rotary wing aircraft.‘Orion 08’ deployment included 20 ports in the Mediterranean, Africa, Middle East, South Asia and the Far East.