Chris "Jay" Hawkinson

Belden Incorporated | Indianapolis, Indiana
$2.4B American based, global manufacturer of networking, connectivity, and cable products.

Senior IT leader whose role has been increasing since 2003.

Current Responsibilities: (2013-Present) Lead critical IT Application projects impacting overall business operations, while managing multiple technical and business support teams. Responsible for all global applications including areas of customer impact (marketing, sales, service, eCommerce, B2B) and operations. Coordinate global IT strategic planning, roadmap, planning for all areas. Currently directly managing multiple teams: Salesforce Shared Service (encompassing 1.8K users across 4 business platforms); Sales Operations (Reporting & Analytics), and EDI and Middleware teams.

• Overtook failing implementation and turned around project, completing on-time and within budget; increased revenue by $20M from new lead process.
• Responsible for Salesforce, SAP and Oracle Vendor relationships.
  • Negotiated with vendors to reduced annual license costs by 31%.
  • Increased SFDC functionality (added Data.com) without increasing costs.
• Created EDI and Middleware team to build an enterprise data architecture to support cloud solutions, and improve process and data integrations between premise and cloud applications.
• Architected solutions using SFDC, Boomi, and ERP systems (SAP and Epicor) to improve business value to sales, marketing, service, and operations.

Previous roles:

SENIOR IT MANAGER (2009-2012): Managed several functions including Global PMO, Business Applications, and Business Intelligence. Managed technology initiatives and projects to enhance business operations.

• Assumed stalled CRM project, replaced vendors and delivered project on-time; improved satisfaction with CRM from 6% to 89% using Salesforce.com.
• Led integration of under performing IT operations of Trapeze Networks into Belden; realigned staff and delivered technology roadmap, completing project in 6 weeks.
• Slashed IT costs by 10%, improved average completion of requests by 50%, and increased satisfaction from internal customers by 21%.

MANAGER OF DATAWAREHOUSING (2007-2009): Spearheaded project management, delivery, and support for centralized Global BI System (SQL & Hyperion with other Open Source solutions); increased global BI users by 400% via value proposition development.

SENIOR SYSTEMS ANALYST (2003-2006): Held accountability for creating internal controls for SOX. Identified bandwidth issue and recommended transition to VPN architecture decreasing annual communication costs by $100K.

Poughkeepsie Day School | Poughkeepsie, NY
Progressive academic institution with approximately 300 students.

Though considered fulltime, role was overlapped my time at IBM.

TECHNICAL COORDINATOR: Recruited to design and implement technology program for school. Created strategic plan detailing value of technology and played key role in transitioning staff to technology-focused culture.

• Introduced technology program working with school leadership, Board of Directors, and community organizations to create technology vision.
• Purchased and deployed new server, repurposed donated PCs into smart terminals, and expanded network to support administration and educational networks.

International Business Machinery (IBM) | Poughkeepsie, NY
$93B global technology company recognized as leader in hardware, software, and IT consulting.

ADVISORY ENGINEER: Produced Java wizards to support businesses installing main PSSP on AIX; progressed to administrator role for labs development systems and provided project management expertise to cross-site projects.

• Implemented IP wizard, reducing critical situations occurring from 85% to 10%.
• Salvaged $10M client account and secured $5M in sales through identification of ISP issues.

MHVNET, Inc. | Cyber~ia | Computer Solutions by Hawkinson

President & Owner
Founded technology focused businesses including ISP provider, cyber café, and consulting firm; generated $2M in under 3 years with 10K subscriptions. Established business plan and oversaw all aspects of operations.

Kollmorgen Corporation / Newburgh, NY

Sr IT Manager: Responsible for building and managing global software development team (C/C++). Project Managed products for resale.