Jassy Mopera
Style Visionary / Client Relations Professional
Summary
A self proclaimed style visionary, avid enthusiast of all things luxurious, gifted with impeccable taste and keen style that is constantly being pushed to limitless boundaries. A true fashion artist highly skilled at building fortified clientele base in various market niche with a lifetime dedication to the industry intact with a passion to elevate clients' vision and help create brilliant looks for special events and establish a cohesive wardrobe to define a lifestyle, prominent visual coordinator with over 10 years of expertise in physical stores and e-commerce, who's undeniably resilient, genuine, curiosity driven and a self-starter determined to overcome challenges without succumbing until hard work, dedication prevails.
- Management, Staff & Sales
- Advanced Selling Techniques
- Store Operations
- Loss Prevention
- Inventory Control
- Visual Merchandising
- Image Consulting
- Personal Shoppin
- Photo Production
- Premium Customer Service
- VIP Clientele Retainment
- Order Management
- Complaint Resolution
- IOS, MS Office & Windows
Experience
Client Services Correspondence
Louis Vuitton Americas LVMH / San Francisco, CA
Liaison between clientele and third party partners, maintained accurate order timelines, retained personal VIP clientele, proper correspondence and diffused complaints by ensuring client satisfaction per company’s standards while consistently exceeded KPI’s, quality scores above 80% and quarterly sales goal by at least 10%.
Education
Fashion Institute of Design and Merchandising (FIDM)
Associate Arts Degree / Fashion Merchandising , Styling, Trend Analysis
Product Development
