Ivan Ulloa
IT Director
Atlanta, GA
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Profile:
Summary
I am an IT Executive with a distinguished career leading the design, deployment, and support of cutting-edge technology solutions and managing IT operations to place organizations on persistent competitive growth. Lead and direct the development, implementation, monitoring, and evaluation of technology initiatives. I have created a strategic plan for the deployment of information security technologies and program enhancements while designing the network security policies, procedures, and techniques to ensure the safety and integrity of the network, computer resources, and data. I have demonstrated the ability to oversee and coordinate all operational activities of projects, backed by strong credentials of on-time, on a budget, and high-quality project delivery. Lead technical teams, facilitate IT escalations and support operational requirements, steadiness of operations, contingencies, and related interventions.
Experience
2019
Feb
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2020
Feb
Director of Information Technology
Atlanta Braves / Atlanta, GA
- Lead the development of Network Programmability and Automation, Cybersecurity, and Digital/Business Transformation initiatives to align with defined business and technology strategies directly impacting Fan and End User Experiences. Prepare and implement business cases that drive digital experience strategy, support for new technology directions, and reasoning for investment in new state of the art technologies.
- Manage cybersecurity risk mitigation through various compliance and regulatory frameworks to include Payment Card Industry Data Security Standards (PCI-DSS), Health Insurance Portability and Accountability Act (HIPAA), National Institute of Standards and Technology (NIST), and Sarbanes-Oxley (SOX).
- Directing the Operational and Strategic Visions of the most sophisticated baseball park and integrated mixed-use development in the world.
- Oversee Networking, Systems, and Cybersecurity teams tasked with the operations of Cisco technologies that include Application Centric Infrastructure (ACI), Cybersecurity, Telephony, and Enterprise wireless along with Dell EMC Storage and servers, Converged and Hyperconverged Infrastructures, VMware Data Center Virtualization, and various other cloud-based business solutions like Salesforce and Workday.
- Work directly with Braves academies and minor league systems in the southeast and in the Dominican Republic for IT needs and infrastructure.
- Provide additional support as needed speaking Spanish and French in communications with players, fans, and staff internationally.
- Implemented software additions including SalesForce, Workday, EndGame (end point protection), Airspace drone detection system.
- Data center refresh of all storage and compute systems.
2016
Jan
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2019
Jan
IT Project Manager
Atlanta Braves / Atlanta, GA
- Implemented and tested software, including advanced network and data center security, the first of its kind in any stadium in the world, IPTV systems, Cisco VOIP, and advanced facility access controls.
- Reviewed architecture drawings to identify and develop plans to overcome obstacles within the construction phases. This included Wi-Fi implementation, which served the most data of any sporting event ever during the park’s opening day (3.4 Terabytes).
- As the only project manager on the Braves staff, assisted with operational readiness for all departments within the organization during the stadium construction, including a review of plans, furniture design, menu board design, and club layouts.
- Designed, coordinated, and implemented dual 100Gbps Ethernet lines, 800 Wi-Fi access points in the park and 320 additional access points across the entire 60-acre mixed-use complex.
- Developed and managed requirements, outlines, budgets, and schedules for all IT projects for SunTrust Park and the Battery Atlanta while leading, fostering, and maintaining partner relationships.
- Formulated and implemented security standards, procedures, and guidelines for multiple platforms like network, datacenter, facilities, and multi-tenant environments.
- Part of the leadership team tasked with implementing the change from Dynamics CRM to SalesForce/KORE CRM.
- Lead the implementation and training of NetDocuments for cloud-based document and email management service.
- Managed the implementation of OKTA for the IT Department.
- Lead the implementation and training of DocuSign for digital signatures and digital transaction management.
- Reviewed Technology designs for the new Braves Spring Training facility, CoolToday Park, to ensure requirements were met for the day-to-day operations of the facility.
2008
Feb
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2014
Feb
IT Director
Carithers-Wallace-Courtenay, LLC / Atlanta, GA
- Developed strategic plans and executed the objectives of the IT needs of the company to ensure that IT capabilities were responsive to the needs of the company’s growth and goals.
- Oversaw and managed the IT infrastructure of four office locations in Atlanta, Macon, Columbus, and Chattanooga, TN.
- Planned, developed, and implemented a new e-commerce (store.c-w-c.com) site utilizing Magento and Joomla software. Led the team in:
- Integrating the site with CRM, accounting, inventory control, order management, social media, and shopping cart features.
- Shopping cart integration project to bring customer orders from an online order placement portal into a proprietary back end accounting system.
- Developing vendor relationships for order automation.
- Developing customer service modules.
- Redesigned the corporate website (ww.c-w-c.com) with WordPress and Joomla for A-B testing.
- Continuously worked with different companies to improve search engine optimization of different websites and pages within the websites.
- Developed an internet marketing campaign.
- Managed the planning, security, deployment, and production for the entire IT and hosting services.
- Led, managed and developed technical staff members while growing their capabilities.
- Planned and instituted a new telecom system for 140 users while managing all aspects of the research, installation, and training of new Panasonic Hybrid PBX system, KX-TDA600 and KX-TVA200.
- Led and managed the implementation of a new domain name system for the network by planning all hardware purchases and server installations in three months using Windows Server 2003 technologies along with Exchange 2007 and Blackberry Enterprise servers.
- Reviewed and implemented network and hardware designs by collaborating with three technicians from SuperMicro to design 10 GB Network Switches and Storage Servers for DataCore software.
- Installed and configured a virtual server infrastructure by way of architecting, designing and deploying, VMware vSphere, ESXi Hosts, and DataCore SANSymphony storage consolidation and automation.
- Led and managed the development of applications for iOS and Android mobile systems.
- Reduced supply chain costs by as much as 50% by efficiently utilizing resources and streamlining the ordering process.
Education
2015
Florida State University
Masters of Science (M.S.), Information Technology / Information Technology
2003
American Intercontinental University
Bachelor of Arts (B.A.), Business Administration / Business Administration
Skills
