Heather Hammons
Customer Service Professional
Summary
I love helping people and helping them find happiness. I always make sure that I smile at everyone and that they can hear my smile on the phone. I could be someones only positive encounter and want to make sure that it was a memorable one. A smile looks good on EVERYONE!
Experience
Assistant Property Manager (LeaseUp apartment community)
Bainbridge Ybor City / Tampa
• Called potential leads and schedule tours
• Maintain excellent phone skills
• Generated and followed up on service requests
• Keep up to date communication logs
• Post rent checks to resident accounts
• Conduct weekly market survey
• Greet new prospects in a timely manner
• Ensure tour route is appealing and clean from debris
• Clean and stock the cafe and leasing desks daily
• Follow up with tours by phone calls email to close the sale
• Prepare lease documents, addendums, gate cards and apartment keys
• Ensure apartments were market ready
• Stocked the model apartment with refreshments for customers
• Organized outreach marketing
• Promoted resident functions
Account Manager | West Coast US
DeckWise / Bradenton
• Handle incoming sales leads
• Make cold calls to potential new customers
• Call current customers and inform of sales
• Send company info to potential new clients
• Prepare freight bills for pick up
Leasing Specialist (LeaseUp apartment community)
Bainbridge Brandon / Tampa
• Called potential leads and schedule tours
• Generated and followed up on service requests
• Maintain excellent phone skills
• Kept up to date communication logs
• Greet new prospects in a timely manner
• Ensure tour route was appealing and clean from debris
• Clean and stock the cafe and leasing desks daily
• Follow up with tours by phone calls email to close the sale
• Prepare lease documents, addendums, gate cards and apartment keys
• Ensure apartments were market ready
• Stocked the model apartment with refreshments for customers
• Organized outreach marketing
• Promoted resident functions
Marketing Director
Lovitch Realty Group / Apollo Beach
• Post new and current listings on all social media accounts
• Manage accounts on Realtor.com, Trulia.com, Zillow.com
• Promote and organize Open House events
• Order pictures for new listings
• Handle mailings for expired listings, For Sale By Owner listings and withdrawn listings
• Request client testimonials
Education
East Bay High School
Diploma / FFA, Student Government, Drama
Skills
