Haley DuRant
Account Manager
New Bern, NC
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Summary
Experienced Account Manager with a demonstrated history of working in the insurance industry. Skilled in Microsoft Word, Excel, Sales, Team Building, and Account Management. Strong sales professional with a Bachelors's focused in Agribusiness/Agricultural Business Operations from North Carolina Agricultural and Technical State University.
Experience
2017
Oct
-
Present
Account Manager
The Insurance Center / New Bern, NC
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change coverage.
- Ensure that policy requirements are fulfilled, including any necessary underwriting requirements and the completion of appropriate forms.
- Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans.
- Perform administrative tasks, such as maintaining records and handling policy renewals
2015
Aug
-
2017
Oct
Associate Agent
NC Farm Bureau / Winterville, NC
- Sell various types of insurance policies to businesses and individuals on behalf of insurance companies and agents, including automobile, fire, property, or specialized policies such as marine and farm/crop.
- Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients.
- Customize insurance programs to suit individual customers, often covering a variety of risks.
- Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
2013
Jan
-
2015
Aug
Guest Services Lead
The Spa at Merle Norman / Greenville, NC
- Train staff in the use or sale of products, programs, or activities.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Develop or implement marketing strategies.
2014
Jan
-
2014
Oct
Outbound Sales Representative
Practicon / Greenville, NC
- Make outbound sales calls
- Knowledgeable on current products and specials
- Provide excellent customer service
2012
Jan
-
2013
Jan
Customer Service Associate
Your Perfect Cake / Greenville, NC
- Provide customer service by meeting and greeting costumers
- Keep detailed and accurate notes while taking orders
- Maintain a clean and organized work space
- Prepare and decorate cupcakes, making icings, filling in as needed for baking and decorating
2011
Feb
-
2012
Jan
Credit Analyst & Medical Biller
Virginia Women's Center / Richmond, VA
- Balance accounts
- Apply insurance and patient payments to patients accounts
- Prepare insurance denials for follow up with insurance companies
- General clerical work as needed -sort mail - filing/rotating claims- receptionist- while performing billing responsibilities
Education
2018
-
2019
North Carolina A&T State University
Bachelors of Science / Agriculture Professional Services, Business Administration and Management
2015
-
2018
Pitt Community College
Associate's of Science / Business Administration and Management
Skills
