Hadi Alnajjar
Mechanical Engineer
Summary
- Ability to Work Under Pressure and Decision Making
- Time Management & Self-motivation
- Conflict Resolution
- Leadership
Experience
Service Engineer Heavy equipment
Toyota _ Warehousing Solution AAB-Qatar / Doha_Qatar
1_defining problems, conducting and narrowing research, analyzing criteria, finding and analyzing solutions, and making decisions
2_make sure they continue to run Operation safely at optimum efficiency
3_Team Lead for 20 Technician plus arrange the schedule for Service
4_Responsible about Preventive Maintenance Contract and make Sure the Service done as Recommended by Manufacture
5_meeting requirement of every customer.
6_Report Direct for After Sales Supervisor
Service Advisor
Mercedes Benz / Amman_Jordan
1_Able to handle customer complaints, so being able to deal with unhappy customers politely and diplomatically is essential
2_determine problems with a vehicle and provide technicians with accurate repair descriptions
3_Connecting between the customer and service technicians working in the garage