Hadi Alnajjar

Hadi Alnajjar

Mechanical Engineer

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Summary

  • Ability to Work Under Pressure and Decision Making
  • Time Management & Self-motivation
  • Conflict Resolution
  • Leadership

Experience

2019 Aug - Present
Service Engineer Heavy equipment
Toyota _ Warehousing Solution AAB-Qatar / Doha_Qatar

1_defining problems, conducting and narrowing research, analyzing criteria, finding and analyzing solutions, and making decisions

2_make sure they continue to run Operation safely at optimum efficiency

3_Team Lead for 20 Technician plus arrange the schedule for Service

4_Responsible about Preventive Maintenance Contract and make Sure the Service done as Recommended by Manufacture

5_meeting requirement of every customer.

6_Report Direct for After Sales Supervisor

2019 Jan - 2019 Jul
Service Advisor
Mercedes Benz / Amman_Jordan

1_Able to handle customer complaints, so being able to deal with unhappy customers politely and diplomatically is essential

2_determine problems with a vehicle and provide technicians with accurate repair descriptions

3_Connecting between the customer and service technicians working in the garage

Education

TMHE Service Market
Toyota Material Handling Manufacturing Sweden
STEP- Service Technician Education Programme
Toyota Material Handling Manufacturing Sweden
Albalqa Applied University
Mechanical Engineer 3.35

Skills