Goldy Michael
Experience
Senior Client Portfolio Specialist, Institutional Portfolio Management Team
BRIDGEWATER ASSOCIATES, Client Services / Westport
Project management quarterback for global institutional clients at world's largest hedge fund, liaising with trading, legal, and outsourced operations teams to launch new client portfolios, manage portfolio transitions, negotiate contracts, implement investment guidelines and address client concerns around benchmark replication, instrument selection, and management of risk, cash, and counterparties.
Director - Telecommunications Advertising, National Client Group
American Express - Global Merchant Services / New York
• Led strategically-focused team in multiple project streams to gain share and deliver premium value across $17B industry set (incl. ATT, VZ, DTV, Comcast-NBC).
• Expanded relationships to VP/C-suite, negotiated contracts with category leaders, and developed unique partnerships leveraging Amex assets to achieve merchant goals
Senior Manager - Supermarket Drugstore, National Client Group
American Express - Global Merchant Services / New York
• Oversaw group's largest portfolio ($10B+), incl. Kroger CVS. Generated almost $.5M in revenue for new products including group's largest business analytics sale.
• Created new digital social media partnerships with Whole Foods @ 20X+ ROI
Manager Protection Services, Director Security Operations - Tishman Speyer
GUARDSMARK, LLC / Washington, DC
• Designed security program for 5M ft2 of office space with focus on client satisfaction and profitability
• Led and developed team of 110, designing models processes to address complexities of recruitment, staffing, payroll, and training while also negotiating union contracts and ensuring ISO 9001 compliance
Manager Business Development
Guardsmark, LLC / Maryland, Delaware
• Crafted strategic sales program to target untapped industries, landing first high-end real estate clients
• Won Sales Achievement, High Sales Volume, and Fast Start Awards in first year. Achieved highest sales volume in Maryland in a decade, growing revenues 44% and increasing profits 27%
Account Relationship Manager
Guardsmark, LLC / Raleigh, NC and Washington, DC
• Thrived at servicing challenging customers, saving multiple contracts from cancellation. Created "Service Improvement Program" for branch's largest client and attained first ever year-end profit
• Managed largest portfolio in DC branch, driving enhanced employee experience and finding improvements for clients' productivity. Exceeded targets by retaining 100% of assigned accounts and increasing wages revenue on all accounts while improving overall profitability
Staff Assistant; Regional Field Director
SOUTH CAROLINA DEMOCRATIC PARTY; UNITED STATES SENATE / Florence, SC; Baton Rouge, LA; Las Vegas, NV
• SC, LA: Coordinated interests of splintered groups and senior politicians as region's lead organizer for 15 candidates. Oversaw field operations staff of 45 in 10 counties and initiated programs to improve efficiency, recruitment and college outreach. Promoted to statewide role for LA Senate race
• Senate: Liaised with government agencies while assisting Senator's Field Representatives with immigration and veteran's affairs. Excelled in internship, earning a paid staffer position
Education
COLUMBIA BUSINESS SCHOOL
MBA, Management and Finance
2009-2011 COLUMBIA BUSINESS SCHOOL New York, NY
MBA, Management and Finance Focus, Board of Overseers Fellow.
HARVARD UNIVERSITY
BA, Government
1997-2002 HARVARD UNIVERSITY Cambridge, MA
BA, Government, National Achievement Scholar, Stride Rite Scholar