Glorimar Urbina
SAP Software Engineer
Brandon, FL
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Summary
Highly adept Software Engineer professional with the ability to provide well-organized support for software applications (SAP B1), keeping its operations, permissions, licenses, and upgrades current. Team player, with vast experience working across departments, serving internal and external customers, solving problems, analyzing data, managing projects and resources.
Experience
2014
Feb
-
2016
Nov
Technical Process Manager “SAP B1”
Zuoz Pharma, Venezuela
- Managing the functional information of the SAP B1 system between the IT Directorate and the rest of the organization's units
- Tracking and updating the licenses of SAP B1 assigned to new users and retread employees of the organization.
- Providing functional support to internal customers.
- Coordinating and participating in meetings with functional areas for business process information (Business Blue Print).
- Receiving and delivering the requirements requested by the External Auditors.
- Designing the action plan with the departments involved to resolve and comply with the recommendations and corrective actions detected by the External Auditors.
- Monitoring and following up on compliance with audit recommendations.
2012
Feb
-
2016
Nov
Technical Process Manager “SAP B1”
Zuoz Pharma / Caracas/Venezuela
- Coordinating and monitor the implementations of the SAP Business One management system and its respective functional consulting.
- Coordinating the material and human resources necessary for the implementation and migration of master data and initial balances.
- Defining with the users and Systems Specialists the development of queries and add-ons necessary according to the internal processes of the company.
- Carrying out with the provider the initial configuration of the database and
System validation test and acceptance of the configuration by the user. - Managing access keys to SAP Business One system, manager, site user and SQLTrack the supplier (External Support Center) and system specialists on the resolution of the requirements notified by the users.
- Management and administration of licenses by companies and permits according to processes and users.
Education
2017
-
2019
Brandon High School, Brandon, FL
English as a Second Language (ESOL)
2015
-
2015
University Simon Rodriguez, Venezuela
Certified in Management and Supervision
2010
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2012
University Andres Bello - Venezuela
Associate Degree Quality Systems
2001
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2006
University Simon Rodriguez, Venezuela
Bachelor Business Systems and Organization
Skills
