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Geoffrey Schumann

Geoffrey Schumann

MR

West Hills
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Summary

Results-driven Executive C-Suite support for a 92,000 seat company with a turnover of $17B. I have a solid track record to develop and create ingenious business solutions for finding resolutions to interesting situations. Well networked and leading successful IT teams with transformational projects.

With over 20 years of experience in the information technology field, I will bring a technically strong mindset with knowledge and support on including but not limited to Apple, Cisco, Microsoft, Dell, Hewlett Packard, Samsung, Xerox and Canon products. In my career, I find unique solutions for complicated problems.

Yours,

Geoffrey Schumann

https://www.linkedin.com/in/gschumann

Cell: 323-543-1777

Experience

2015 May - Present
Specialist III, Support, Information Technology
AECOM / Century City, California
  • White Glove, C-Suite Executive support. Quality and research new product and software options for the executives. Available 24x7 for executive needs within the organization.
  • Personal I.T. support to C.E.O, C.O.O. & President (programs, apps, and off-site office/home support)
  • Proactive support for: Quarterly earnings calls, Executive committee meetings, Board meetings, Executive Leadership Team meetings and Supported the Global Leadership Conference (2014, 2015, and 2016). Educating on personal workflow and best practices.
  • Created a centralized FileMaker Pro database system, for inventory control and asset management at the Corporate Headquarters that became the executive support national standard.
  • Active Directory account management. Assisted Human Resources for terminated user accounts.
  • Printing Vendor Migration from ARC to Xerox by taking leadership for the AECOM HQ to guarantee no lapse of printing services. Key facilitator (inception to deployment) for AirPrint abilities at Century City.
  • Contributed to the new onboarding process for executive at AECOM Headquarters. Created the Executive Support training videos & manuals.
  • Authorized Order Purchaser – Verizon, AT&T, Sprint and T-Mobile spending $9.5MM domestic annually. Providing emergency telecommunication support when needed for the executive branch.
  • Coordinate vendors for on-site technology repairs and point of contact, including but not limited to: Dell, Hewlett Packard, Microsoft, Cisco, AeroHive and Xerox. Offsite equipment repairs coordination for Microsoft Surface and Apple related products (iPhone, iPad).
  • Office 365 Migration Team. Assist post account migrations (Dell, HP, MS-Surface, iPhone, iPad)
  • Laptop and Desktop – imaging/deployment/troubleshooting.
    • 2014 Aug - 2015 May
    IT Consultant at AECOM
    Robert Half Technology / Century City, California
  • White Glove support for the C-Suite and the Executive Branch. Quality and research new product and software options for the executives. Available 24x7 for executive needs within the organization.
  • Personal I.T. support to CEO, C.F.O. & President (programs, apps, and off-site office support)
  • Facilitated the successful office move from the City National Plaza location to the SunAmerica Center in Century City (August 22 - 24, 2014). Working over the weekends to install and test the technology. Joint-Ownership of cable management at the AECOM HQ 25th/26th floor.
  • Proactive support for: Quarterly earnings calls, Executive committee meetings, Board meetings, Executive Leadership Team meetings and Supported the Global Leadership Conference (2014, 2015, 2016). Educating on personal workflow and best practices.
  • Condeco Migration from Crestron interfaces.
  • Developed the Office Duality Model - Where a Dell/HP and a Surface can be docked on our dual screen system, no kvm required.
  • Created a centralized FileMaker Pro database system, for inventory control and asset management at the Corporate Headquarters.
  • Laptop and Desktop – imaging/deployment/troubleshooting.
    • 2006 Jan - 2014 Jan
    Help Desk
    TBWA/Chiat/Day
    1999 Jan - 2006 Jan
    Client Technology Analyst Motion Picture Creative Executive Group
    Paramount Pictures
    1996 Nov - 1999 Sep
    Parts Admin & Sr. Mac Field Tech
    Turner Techtronics / Burbank, CA

    Assisted senior parts manager in maintaining and controlling the stock inventory of component repair parts, responsible for all warranty and non-warranty parts orders from Apple. Senior Macintosh field technician for all Disney-contracted locations.

    Education

    1988
    Fairfax Senior High School
    Los Angeles Valley College
    Santa Monica College
    Cal State LA
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