Franke Lauria
IT Administrator / Director
Summary
Twenty-two year professional in the field of Information Technology (IT) – operating in areas from Help Desk Support & Education to Network & Systems Administration; IT Department Management of staff, technology & procedures. Responsible for evaluating & analyzing organizational, procedural, and cost differentials for use in ROI analysis, based on a variety of factors for the development or modification of Enterprise IT systems. Extensive record of effective configuration, troubleshooting and repair of complex networks & computer systems.
Outstanding time & experience with design, implementation, configuration & maintenance of workstations, servers, network equipment, and IT infrastructure including LAN/WAN, remote offices, and other IT related technologies. Exceptional end-user support & relationship building.
Experience
IT Administrator
Inspire Charter Services / Poway, CA
IT department and primarily aided this organization by designing, deploying and improving the delivery of IT services and IT infrastructure; Assisted in the management of a multi-disciplined team of IT staff and routinely coordinated with external service providers. Typical responsibilities included leading daily operations within the IT department, assurance of IT service deliveries, establishing standards and standard operation procedures, strategic planning, project management, improving workflows, procurement and solving problems by using best technology practices. A few personal accomplishments of note include:
• Improved performance of Student Testing WiFi technology by 90% for 2,500 teachers & 30,000 students statewide.
• Implemented a Cloud Print Server platform for 29 corporate offices throughout the state of California.
• Took charge and management of the company's Enterprise network infrastructure and all nodes contained therein.
• Developed & led cross-training of junior IT members on the use of new & existing IT technology.
• Led R&D toward the planning & proposal of company-wide projects including SSO, VPN, GCP, NOC & EPM platforms.
• Created a new Enterprise-ready Network Operations Center (NOC/SOC) system with SolarWinds NPM & NCM platform.
• Developed company-wide VoIP Asterisk Phone System with 'open-source' FreePBX; cost savings ≈ $20,000/mo.
Network Administration through IT Management
Various IT Roles (see full resume) / San Diego, CA
Owner
Lauria Media IT Services - San Diego, CA
September 2001 to February 2018
Providing IT Administration, Management & Repair to a wide range of professional and computing environments, including but not limited to: Healthcare (Chiropractic & Sports Rehab), Psychology Groups, Plumbing & Water Treatment, Maxillofacial Dentistry, Accounting & CPA's, Financial Law, Performing Arts, Print Services, Corporate Event Planning & Interior Design.
Network Administrator
WorldTravel Partners, Inc - San Diego, CA
February 1999 to September 2001
Responsible for strategic planning & design of network infrastructures, hardware/software procurement, logistics, coordination and execution of complex networking systems. Accountable for the support of 500 local & remote users throughout California, Oregon, Washington & Arizona - requiring frequent travel.
Network Administrator
King Schools, Inc - San Diego, CA
June 1996 to February 1999
I.T. Administrator for manufacturer of aviation instruction products ($9 million revenue*). Responsible for system integrity, maintenance & upgrades; network cabling, and integration between multiple enterprise-wide program applications. Accountable for the support of 100 users by building, installing, upgrading and repairing Windows workstations & servers.
Education
San Diego City College
AS / Robotics, Manufacturing
A.S. in Automated Equipment Technology / Manufacturing Robotics
Theoretical & Applied study of hardware and software components utilized in modern robotic & flexible manufacturing systems; including the pneumatic, hydraulic, electrical, motorized and computer systems most common in today's industry.
NAS North Island - Strike Armament Training
AO-AIMD / Aviation Ordnance, Aviation Strike Armament
US Navy, 1989-1993
Naval Stations: Millington, North Island, Miramar
Skills
