Dylan James Hayden
Senior Advisor, Analyst, Problem Solver
Baltimore, Maryland Area, US
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Summary
I'm a problem solver with federal, state and local government, non-profit, and private sector experience.A Big Data enthusiast and Internet of Everything (IoE) adventurer, I connect dots and map out solutions to make change happen.
Experience
2015
Nov
-
Present
Program Analyst
US DEPARTMENT OF HOUSING AND URBAN DEVELOPMENT / BALTIMORE, MD
Duties:
- Monitors performance of 60 Public Housing Authorities (PHAs) throughout Maryland and West Virginia and provides technical assistance to PHA executive leadership, board members, and staff
- Transforms troubled PHAs by collecting strategic performance measurement data, examining governance practices, finances, and program compliance
- Supports the Director of Public Housing through strategic planning and risk assessment
Accomplishments:
- Saved the Fairmont-Morgantown Housing Authority $4.9M after an Office of the Inspector General (OIG) audit
- Aided the successful negotiation of Recovery Agreements for the Crisfield and Annapolis Housing Authorities
- Conducted an extensive performance review of the Housing Authority of Baltimore City; issued a report of findings that led to significant improvement in occupancy, maintenance, and resident services
2014
Sep
-
2015
Oct
Administrative Officer
US DEPARTMENT OF VETERANS AFFAIRS, PALO ALTO HEALTH CARE SYSTEM / PALO ALTO, CA
- Oversaw performance and process improvement for the Prosthetic & Sensory Aids Service (PSAS)
- Managed a $46M operating budget and aided the Chief of Prosthetics in special project development
- Improved purchasing contract compliance from 68% to 99%, saving the service over $2 million
2012
Sep
-
2014
Sep
Special Assistant- NYS Division of Criminal Justice Services and Department of Labor
NEW YORK STATE GOVERNOR'S OFFICE / ALBANY, NY
- Liaison to nine State agencies to coordinate development of a statewide performance management system
- Coordinated the Governor's Work for Success "low-risk, low-need" parolee employment pilot program
- Developed reforms to the State's Certificate of Relief of Disabilities and Certificate of Good Conduct policies
- Member of the 2013 Regional Economic Development Council (REDC) State Agency Assessment Team
- Coordinated staffing and logistics for 20 Disaster Assistance Centers in the wake of Hurricane Sandy
- Crafted New York State's first Opportunity Agenda to assist chronically-distressed communities
2011
May
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2011
Dec
Consultant
ECONOMY LEAGUE OF GREATER PHILADELPHIA / PHILADELPHIA, PA
- Facilitated a series of regional development roundtables for the World Class Greater Philadelphia Initiative
- Aided negotiations to develop the Southeastern Pennsylvania Transportation Authority's (SEPTA) New Payment Technology system, now SEPTA Key
2004
Feb
-
2010
Feb
Cryptologic Technician (Interpretive)
UNITED STATES NAVY, NATIONAL SECURITY AGENCY/CENTRAL SECURITY SERVICE / FORT GORDON, GA
- Arabic / Pashto-Afghan Linguist
- Signals Intelligence Collection Analyst
Education
2017
-
2019
UNIVERSITY OF BALTIMORE
DOCTOR OF PUBLIC ADMINISTRATION
DOCTOR OF PUBLIC ADMINISTRATION (STUDENT) - UNIVERSITY OF BALTIMORE
(EXPECTED) 2021
2012
UNIVERSITY OF PENNSYLVANIA, FELS INSTITUTE OF GOVERNMENT
MASTER OF PUBLIC ADMINISTRATION
2008
DEFENSE LANGUAGE INSTITUTE, FOREIGN LANGUAGE CENTER
ASSOCIATE OF ARTS, ARABIC
2003
STATE UNIVERSITY OF NEW YORK AT NEW PALTZ
BACHELOR OF ARTS, POLITICAL SCIENCE
Skills
