Drew Poling

• Acting assistant store manager of flagship of 3-store home décor and accessories store with focus on tabletop and entertaining. “One of the best design stores in San Francisco” (House Beautiful).

• Managed part-time sales staff to meet sales expectations and store-keeping standards.

• Monitored sales trends and inventory levels and ordered replenishment inventory to meet sales requirements.

• Monitored and managed special orders, approval/spec purchases.

• Fashioned, implemented, and maintained customer service standards for the $1.6M online clientele of “one of the best independent menswear stores in the country” (GQ).

• Initiated clientele services for top online customers. Increased marginal sales of Alden special orders by an average of $1,500+/mo.

• Converted returns to exchanges at average rate of $12,000/mo.

• Created UNICEF’s Facebook, Twitter, YouTube, Vimeo, and MySpace pages and was responsible for populating each with content, monitoring public interaction, and, acting as UNICEF, engaging users.

• In 2011, grew UNICEF’s following on Facebook and Twitter by 60 and 100%, respectively, over 2010 levels, reaching 1.35 million Facebook fans and 730,000 Twitter followers.

• In 2012, achieved 36,500 subscribers on YouTube with 12.6 million video views.

• In 2012, achieved 2.2 million Facebook fans.

• Fielded and replied to 11,000 e-mails annually from UNICEF’s website users.

• Achieved consistent sales level of $800/hour (non-holiday) in SOHO men’s department.

• Won regional sales competition while working in Boston store despite being hired only as Christmas help.

• Completed Executive Training Program and promoted through ranks from trainee through Asst. Dept. Mgr. in Bloomingdale’s 59th Street flagship store to Assistant Buyer and Department Manager.

• Co-managed $2M men’s designer dress shirt business as Asst. Buyer

• Managed $9M men’s dress furnishings department in White Plains, NY branch.

• Consistently met sales and margin goals in fast-paced A-level location.