Chris A Clevenger

Chris A

Operations Manager

New Braunfels, TX
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Summary

Results-driven Operations Executive Leader with more than 20 years of general management experience in manufacturing, distribution, service and sales in the Oil & Gas industry and industrial environments.

Strong background in employee, customer and vendor relations, improving operational efficiencies, team building, and developing and leading process improvement initiatives, while utilizing a hands-on approach.
Work and communicate with all levels of employees, from hourly staff to executive management with a focus on maximizing productivity and controlling costs through effective utilization of personnel and available resources.
Proactively identify areas of strength and weakness, implement company policies, procedures, standards, and changes in operations and systems that optimize productivity, performance and the bottom line.
Decrease production and service costs through implementation of lean manufacturing techniques and effective planning, resulting in increased gross margins, product quality and more competitive pricing to customers.
Manage operational revenues up to $42M, expenses and capital budget up to $12.5M and up to $30M inventory value. Supervision of up to 150 Employees with full P&L responsibility for multiple locations & departments, including Manufacturing, Service (Shop & Field), Human Resources (HR), Engineering/Design, Finance/Accounting (AP/AR), Inside Sales, Outside Sales, etc.


Core Competencies:
• Operations & General Management
• Plant/Branch/Area/District/Regional Management
• Manufacturing/Production Control/Planning / Scheduling
• Lean Manufacturing/5S/Continuous Improvement (CI)
• Sales/Business Development/Lead Generation
• Quality Control/Quality Assurance (QA/QC) (ISO & API)
• Inventory Control & Materials Management
• Supply Chain/Purchasing/ Procurement Management
• Warehousing/Distribution
• Health & Safety Training/HSE/OSHA
• Employee Development/Human Resources (HR)

• Revenue Projections, Operational Expenses, Capital Budget, Financial Statements, Profit & Loss (P&L)

Experience

2016 Oct - Present
VP / COO / Plant Manager
Coleman Filter Company / Coleman, TX

Manage business operation including Manufacturing, Research & Development (R&D), Quality Assurance/Quality Control (QA/QC), Distribution, Administration, Warehouse, Shipping & Receiving, etc., for this international manufacturer and distributor of liquid filtration products for Industrial, Commercial & Residential customers.

▪ Implement policies, procedures and proper business practices including Human Resources (HR), Inventory Control, Purchasing, Production Control, Customer Service, Accounts Payable and Accounts Receivable (AP/AR).
▪ Revenue growth of 300%, gross profit margin growth of 350% and net income growth of 500% over a 2-year period.
▪ Restructure facility to maximize work flow, increasing production output by 50% utilizing existing resources.
▪ Introduce Quality Control (QA/QC), Lean Manufacturing, 5S & Continuous Improvement (CI) techniques into operations.
▪ Redesign & modified machinery to increase production output & employee performance by 100%.
▪ Expand customer and distributor network through lead generation, marketing, networking and brand awareness.
▪ Standardize manufacturing Bill of Materials (BOM), product costing and quote process (pricing and discounting).
2015 Nov - 2016 Jul
Regional Sales Manager
PowerFlow Fluid Systems / New Braunfels, TX
Manage and grow existing accounts, develop new customers and identify adjacent market products and services to expand business throughout sales territory including South, Central and West Texas & Southern New Mexico (as of March 2016) for this manufacturer and distributor of industrial filtration products, services and equipment.
▪ Meet with management, engineering, maintenance and procurement staff at power plants and regional/corporate offices throughout the territory to build new relationships, reengage lost customers and salvage prior relationships.
▪ Develop marketing materials that highlight the company’s product and service line diversity, expand product and service sales within existing accounts and increase revenues by more than 40% over prior 2-year period.
▪ Identify target list of regional potential accounts via lead generation, marketing, networking and data mining to determine appropriate contacts within each customer business unit.
2014 Sep - 2015 Sep
Regional Sales Manager / Operations Manager
Shale Flow Specialties / Midland, TX
(Dual-Role: Director of Operations & District Sales Manager) Manage the day-to-day functions of all departments including equipment Inspection (shop & field), Materials Management, Sales (inside & outside), Human Resources (HR) & Administration. Responsible for account management and new business development throughout the sales district that includes Central & West Texas and Southeastern New Mexico for products & services used in Oil & Gas completion operations.
▪ Identify target list of potential regional accounts, re-engage lost customers and salvage relationships, increase customer base by 50% in first 6 months.
▪ Develop effective marketing materials to attract & acquire new customers, while maintaining & growing existing accounts.
▪ Identify operational inefficiencies and lead process improvement initiatives to improve product flow and product quality.
▪ Implement training program and document employee competencies in all service lines including inspection, rebuild, pressure test and re-certification of customer equipment.
▪ Implement traceability to document and track product movement, worked with Procurement to identify product cost savings and gross margin improvement, mobilized product flow to increase performance and reduce labor costs.
2013 Sep - 2014 Jul
Branch Manager
GE Oil & Gas Pressure Control / Odessa, TX
Area Operations Manager for the Permian Basin 3 locations (Odessa, TX, Midland, TX, and Hobbs, NM), including assembly, pressure test, repair, field service and installation of wellhead & well completion equipment, while directing the day-to-day operations of all departments, including Inside & Outside Sales, Rental Equipment, Shop & Field Service, Quality Control (QC), Environmental Health & Safety (EHS), Production, Inventory Control and Administrative Support.
▪ Report operational inefficiencies via Analytical Operational Assessment Reports to guide corporate Lean Six Sigma Black Belt/Continuous Improvement (CI) team through restructuring and integration of recent two company acquisition.
▪ Lead operations into compliance with Environmental Health and Safety (EHS) & OSHA guidelines.
▪ Coordinate startup of a new facility and integrate 2 existing locations into 1, develop and implement operational structure, identify & assign department leads and reduce intercompany transportation expenses.
▪ Partner with Human Resources (HR) and Lean/Continuous Improvement (CI) Team to improve hiring and onboarding strategy & process. Develop a training matrix to track & report employee development/competencies.
▪ General Electric (GE) Field Service Engineer (FSE) Surface Wellhead and Flow Control Training Course.
2008 Aug - 2013 Oct
Retail Store Owner
Oilfield Products & Supply / Odessa, TX
Manage all aspects of this retail store including profit and loss(P&L), sales, marketing and personnel, growing the business from Work Boots to a complete line of Workwear, Safety Supplies and Industrial Supplies/MRO.
▪ Grow from $300k in 1st year revenues to more than $700k in the last year’s revenue.
2010 Nov - 2013 Jul
Area Manager - Permian Basin
Howard Supply Company / Odessa, TX
Manage overall operations of Industrial Supply Stores (MRO), Hoisting Tool, Traveling Block, and High-Pressure Iron re-certification shops (Equipment re-certified to meet API recommended practice / Industry Standard), and Hydraulic Power Tong repair shops for the Permian Basin at four locations (2 in Odessa, TX, Abilene, TX and Hobbs, NM).
▪ Increase the Odessa operation from #2 revenue producer to #1 company-wide, improve the Hobbs operation from #10 revenue producer to #4. Achieved 30% revenue growth in the 1st year and 26% growth in the 2nd year.
▪ Propose, develop and manage High Pressure Iron re-certification shop resulting in 1st year revenues of twice the initial projections and in the company ultimately deciding to roll out shops in facilities around the country.
▪ Achieve 60% EBITDA Growth in 1st full year & 18% in 2nd full year and successfully merge four separate Odessa locations into one complex, consisting of an MRO/Industrial Supply Store and Service Operations Center.
2005 Oct - 2008 Jul
General Manager
Stewart & Stevenson / Odessa, TX
Manage overall operations of the facility, including manufacturing, fabrication, re-manufacture, shop & field service, sales, engineering/design, Quality Assurance/Quality Control (QA/QC), Warehouse, Purchasing/Procurement, Human Resources (HR) and Administrative Support while providing leadership to more than 150 employees.
▪ Manufacture Well Service & Drilling Rigs and Equipment within API/ISO certification (API-Q1 / API-4F / ISO 9001). Service, repair and re-manufacture of Well Service & Drilling Rigs and Equipment. OEM & Aftermarket Part Sales and Procurement.
▪ Estimate Job Costs (Labor & Materials) for New Manufacturing and Service. Review and Approve Job Completions for New Manufacturing and Service.
▪ Acquire facility with 12+ consecutive months of losses. Through analysis of financial reports (P&L, General Ledger, quote process, operational expenses, inventory shrinkage, job costing, sales margins, etc.), identify and correct inefficiencies. Within 3 months of implementing changes, net earnings grew from negative 10% to positive 10%.
▪ Improve Inventory accuracy from less than 70% to 97% dollar-value accuracy within the first year.
▪ Grow new Derrick/Mast manufacturing output from 4 units per month to 8 per month (100% increase in output).
▪ Decrease rig re-manufacturing labor hours from 6,000 hrs. to 3,800 hrs. (35% reduction in labor cost).
1994 Mar - 2005 May
Materials Manager, Domestic Operations
National Oilwell Varco / Odessa, TX
Manage 7 US locations (Alice, TX, Bakersfield, CA, Casper, WY, Lindsay, OK, Odessa, TX, Pampa, TX, and Victoria, TX) materials programs (Inventory Control Management and Procurement), including $30M on-hand inventory value.
▪ Responsible for US Domestic Operations – Materials Management program, including Inside and Outside Sales (Equipment & Parts), Production Control, Inventory Control, Purchasing/Procurement/Supply Chain and Administrative Support providing leadership to 7 US Facilities.
▪ Participate in the Corporate Inventory Committee and Corporate Strategic Procurement Group (SPG).
▪ Maintain responsibility for inventory accuracy, turn-ratios, liquidations, replenishments and vendor/supplier relations.
▪ Improve inventory turn ratios from less than 1.0 to 4.0 annual turns within 2 years as well as accuracy from 90-95% (at multiple locations) to 96-98% absolute variance.
▪ Manage vendor consolidations and negotiation strategy to obtain best pricing and availability while decreasing inventory liability across all branch locations.
▪ Demonstrate a clear progression of promotions from Assistant Mechanic to Machinist, to Quality Control, to Production Control Manager, to Materials/Production Manager, to Materials Manager, Domestic Operations during employment.

Education

1989
Rohelle High School
HS Diploma

EDUCATION, TRAINING & PROFESSIONAL DEVELOPMENT

1989 High School Graduate (HS Diploma) - Rochelle High School, Rochelle, Tx.
In lieu of college education (Bachelor’s Degree - BA/BS) - Over 20 years business management and sales experience, including professional training in Customer and Vendor Negotiations, Staff Development and Training, Team Concept, Principles of Lean Manufacturing and Value Stream Mapping, Continuous Improvement (CI), OSHA / Environmental Health & Safety (EHS/HSE) Training

Skills