Cheryl Flynn

Managing Director/President(2004 – 2015)

Vice President (1996 – 2004)

Business Manager (1994 – 1996)

American Processing, Inc. (API) is a supply chain returns (Reverse Logistics) management company providing software & services to the grocery and drug retail industry’s reverse logistics programs. Damaged, discontinued, reset, and recalled products were scanned with API’s proprietary software and sorted for disposition in API’s product recovery centers (PRC).Data captured with each scan was used to generate manufacturer invoicing, data analytics for inventory control & root cause analyses for executive management.API presented programs and provided services to Kroger, Rite Aid, Publix, Food Lion, Walgreens, Harris Teeter, Dollar General, Sweetbay Supermarkets, SuperValu, etc.

• Operations Management | Production |Profit & Loss Responsibility ( P & L ) | Inventory Management |Problem Solving - Led all facets of operations supporting retailers and manufacturers with primary focus on financial performance, production accuracy, reduction of excess inventory, and process improvement. Responsible for 120 employees.
• RFIs | RFPs | Contract Negotiations | Procurement | Data Analysis | Problem Solving | Profit & Loss Responsibility( P & L ) - Researched and presented RFI’s and RFP’s.Negotiated all aspects of customers’ contracts including terms, facility locations, pricing, hardware and software requirements, etc. and acted as liaison between the legal departments until completion.
• Operations Management | Production | Profit & Loss Responsibility | Inventory Management - Increased net profit from 41% to 48% by developing quarterly production and product sorting accuracy incentive programs for management teams.

• Procurement | Operations Management - Located, designed layout, purchased equipment, and hired employees for production facilitates.
• RFPs | Negotiations | Profit & Loss Responsibility ( P & L ) - Presented and won bids generating revenues of $18.9 million by projecting cost savings for consolidation from nine to seven facilities in five states and presenting in an RFP.Experienced in real-time online bidding and face to face presentations.
• Operations Management | Inventory Management | Problem Solving - Developed and launched pallet tracking program to create an audit trail for product returns and to reduce waste.
• Operations Management | Financial Analysis - Managed accounting (GAAP), finances, database management, and customer service.

• Information Management | Customer Service - Played an essential role in the design and testing of proprietary scanning software developed within organization.Provided information management services for software development by acting as the liaison between the retailers’ supply chain, operations, accounting, and IT departments developing solutions for legacy and SaaS systems.
• Data Analysis - Software produced trend analyses for returned assets and supported regulations implemented by the FDA.Developed customized reporting to target excess product returns resulting in annual cost savings of $8.4 million.
• Operations Management | Information Management | Inventory Management - Led development of barcode scanning and sorting programs that increased scanning production by 22% and net profit from 33% to 41%.

Business Manager1994–1996

Responsibilities included office management and corporate expansion.

• Operations Management | Procurement - Researched and prepared corporate charters for PRC (warehouse) expansion into eight additional states. Researched and purchased all warehouse and scanning equipment.
• Operations Management | Customer Service | Inventory Management- Provided key account relationship management for our largest customer with an annual sales contract of $4.3 million including weekly meetings with all departments.Tracked all salvaged items and reconciled transactions.

Staymobile Venture is a device repair company with corporate and franchise stores providing services to B2B, educational, and retail consumers.

Director Supply Chain & Inventory

Projects included:

• Supply Chain Management ( SCM )- Supply chain design and management for 50+ retail stores including planning, purchasing, delivery, and inventory management for mobile device and laptop repairs for B2B, educational, and retail customers.
• Procurement | Contract Negotiations - Sourced and negotiated goods from China and US Wholesalers. Negotiated vendor contracts. Reduced product costs 21%.
• Data Analysis - Prepared competitive analyses and set consumer pricing.
• Profit & Loss Responsibility ( P & L ) - Responsible for company profit margin, departmental budget, and senior level management presentations. Provided leadership and direction on a cross functional basis. Increased profit margins 28%.

• Product Lifecycle Management ( PLM )- Developed and managed product life cycle management, refurbishment, and recycle programs. Reduced RMAs 310%, store shrink 5.2%, and damaged parts 49%.