Chad W. Underwood, MPA

12/2006 - 07/2018

* Developed and implemented business strategies that resulted in 300% growth in agency budget/ revenue, 200% growth in number of consumers served; 50% growth in staff; and 300% increase in number of funding sources

* Secured $9.7 million in State contracts to provide community-based services for people with disabilities; generated $3.5 million in fee-for-service and fundraising revenue

* Developed, launched and facilitated all aspects of local and regional partnerships in four new statewide initiatives that aimed to expand independent living opportunities for people with disabilities

* Managed local facilitation of 200+ local, state and national systems change outcomes in areas of healthcare, housing, employment, public works, and citizenship

* Oversaw completion of 500+ accessibility home modifications, vehicle modifications and assistive technology solutions

* Supported Board of Directors in all aspects of agency operations, including: Accounting, Human Resources/Personnel, Grant Development & Administration, Marketing, Quality Assurance, Strategic Planning, Data Management, Technology, Public Relations and Government Affairs

* Managed agency financials, including: budgeting, accounts payable / receivable, cash flow, reconciliation, account management, payroll, benefits, insurance, investments, financial reporting (monthly, quarterly and annual, audits, development of pro forma scenarios and business cases, and development and presentation of financial analyses

* Developed and implement short- and long-term strategic plans for all agency programming, including development and tracking of outcome-based performance indicators

* Supervised twelve staff, including training, evaluation, goal-setting and discipline; Oversaw coordination and supervision of volunteers

* Identified and implemented fund development initiatives, including special events, earned income opportunities, and fundraising campaigns; identified and implemented grant development initiatives, including grant writing, budgeting and compliance; Identified and coordinated completion of RFPs for fee-based services

* Served on community, regional and State Boards of Directors, Advisory Boards and Committees (Chair, Treasurer of New York State Independent Living Council - NYSILC; Vice Chair of NYS ACCES-VR State Rehabilitation Council; Region 2 Representative of National Council on Independent Living (NY, NJ, PR, VI))

* Completed contract with Solar Turbines, Inc. (Caterpillar) to complete major information management system transition; developed and assisted in launch of complex project plan to employ new business processes and to implement related operations and information technology changes

* Completed contract with Petco Animal Supplies, Inc. to develop complex financial scenarios to efficiently facilitate strategic opening of 50+ new stores nationwide

* Successfully delivered highly complex business solution to integrate newly acquired international business (O'Grady Peyton) into existing operations

* Developed thorough business case (cost/benefit) proposals for new projects, modifications, methods and procedures; led teams through issues identification, data gathering, problem solving and analysis, and development of conclusions and recommendations

* Routinely followed project management methodologies to implement new policies, procedures and performance measures to support the implementation of strategic operational initiatives

* Managed legislative affairs for national organization of state legislators; oversaw research and analysis of state, federal and international financial services policy issues; developed reports, analyses, policy briefs, model legislation; met with local, state & federal legislators, regulators, lobbyists, and other professionals

* Coordinated crisis response to 9/11/2001 terrorist attacks for client - spearheaded national taskforce; handled public relations nationwide; met with consumers, industry and regulatory officials; developed and implemented client policy position and presented to state and national leaders

* Secured funding from the Federal Emergency Management Agency (FEMA) to conduct a National campaign to educate state legislators on flood insurance issues; conducted national public hearing; managed related national public affairs

Prepared in-depth personal financial analysis exhibits and provided consult to high net worth clients on income and estate taxes, insurance, investments, etc.

Maxwell School of Citizenship and Public Affairs - Syracuse University - Syracuse, NY

Master of Public Administration - June 1998

Concentration: Management & Finance

SUNY Geneseo - Geneseo, NY

Bachelor of Arts, Magna Cum Laude - May 1997

Majors: Economics, Polictical Science

; Minor: French

University of Montpellier - Montpellier, France

Attestation - Cours de Francais Intensif - July 1995

Concentration: Literature, Civilization and Language