Cassi Dodson
Student
Indianapolis, IN
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Profile:
Summary
Hello! My name is Cassi Dodson. I currently live in Downtown Indianapolis, IN. I study Sociology and Psychology at Indiana University-Purdue University where I am earning my Bachelors Degree in August, 2015. I am originally from the small town of Fairmount, IN (James Dean, Garfield, and tons of corn!)
My fashion style varies with my mood. I love vintage and modern and sometimes like to throw a retro 70's bohemian vibe in the mix. I'm a big fan of gingham, striped everything, and peter pan collars.
Experience
2013
Aug
-
Present
Student
Indiana University-Purdue University / Indianapolis, IN
I took some time off from working to focus on finishing my bachelor's degree. With college coming to an end in August, I am actively seeking a full-time job.
2014
Apr
-
2015
May
Customer Service
The Fresh Market / Indianapolis, IN
- Created a welcoming and positive experience for customers
- Trained/mentored new employees on cash register Managed cash stock and inventory balances
- Improved customer experience by recommending and locating merchandise based on customer needs/desires
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
2013
Jun
-
2014
Apr
Trainer/Barista
Panera Bread / Plainfield, IN
- Managed new employees on facility procedures, safety codes, and food/drink preparation
- Increased customer satisfaction by offering/informing company specialties and features
- Resolved customer disputes with tact and professionalism
- Developed knowledge of various teas and coffee, including growing practices and flavor profiles
- Adhered to recipe and presentation standards for specialty coffee drinks
2008
Jul
-
2013
May
Key Holder/Sales Associate
American Eagle Outfitters / Kokomo, IN
- Directed and managed employees in sales, inventory-taking and reconciling cash receipts
- Mentored staff to deliver superb customer service
- Contributed to merchandising ideas at team meetings
- Developed and applied store goals to improve customer satisfaction
- Opened and closed the store, including counting cash drawers and making bank deposits
Education
2013
-
2015
Indiana University/Purdue University, Indianapolis
Bachelors / Sociology, Psychology
2011
-
2013
Ivy Tech Community College
Associates / Sociology, Psychology, Human Resources
