Caitlin Pfleger

Caitlin Pfleger

Director of Artist Relations

Highland Park, IL
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Summary

Hello! I'm Caitlin and for the past 10 years I've been planning and running events. I've held multiple positions in one company for the past 10 years including: customer service/client relations, production planning, and inventory management. I pride myself in being a hard worker, punctual, understanding, and friendly. Throughout my experiences, I've become a very efficient and organized multitasker. I have a Bachelors degree from DePaul University in Hospitality Management with a concentration in lodging management, although I've worked in the events industry recently. Before working at my current place of employment, I've held many positions in the service industry including food, catering, event services, and front desk agent at a hotel. I'm used to working long hours and holidays and putting in the work to get the job done. I strongly believe teamwork and being a team player is important to the success of a company.

I'd like to find a company that I can continue to grow with and utilize my skills to grow the company.

Experience

2015 Dec - Present
Director of Artist Relations
Amdur Productions / Highland Park, IL
  • Sell over 200, 000 artist spaces at over 100 festivals
  • Retain quality artists each year
  • Recruit new artists and sell spaces
  • Coordinate participation of over 2,000 artists per year
  • Communicate with artists about their event needs
  • Coordinate artists’ needs with the Production Manager
  • Solve artists’ issues pre, during, and post events
  • Manage 2-4 interns per year
  • Create marketing collateral for artists to use as promotional material
  • Create marketing timelines for artists
  • Create scheduled set up times for artists
  • Assist artists how to use social media and emails to increase their visibility and sales
  • Create, coordinate, and manage seminars (online and in-person) for artists
  • Manage social media accounts
  • Write descriptions of events to attract attendees and vendors
2012 Dec - 2015 Dec
Event Coordinator
Amdur Productions / Highland Park, IL
  • Solve on site problems
  • Manage web site
  • Manage inventory and purchasing
  • Coordinate set up times of artists, sponsors and food vendors on the streets and in plazas
  • Coordinate the setup of all festival signage, pre and post event
  • Coordinated “Call for Artists” marketing
  • Coordinate the placement of sponsors at events
  • Coordinate placement of rental equipment at events
  • Create welcome packets for artists
2009 Nov - 2015 Dec
Front Desk Agent
Comfort Suites / Grayslake, IL
  • Greet guests
  • Check in and check out guests
  • Direct and recommend guests to great restaurants and attractions
  • Solve problems quickly and effectively
  • Assisted other departments such as; sales, maintenance, housekeeping, and breakfast
2008 Sep - 2009 Nov
Audio/Visual Technician
DePaul Iniversity Student Center / Chicago, IL
  • Prep meeting rooms and event halls with technical equipment needed
  • Fix problems with technical equipment during meetings and events
  • Solve problems quickly and effectively
  • Accommodate additional last minute equipment requests

Education

2008 - 2012
DePaul University
Bachelor of Science in Business / Hospitality Management

Specialized in Hospitality Leadership with a concentration in Lodging Management

Graduated Cum Laude

Received multiple scholarships for academics

Participated and studied hospitality management in a Study Abroad program in Mexico

BASSET Certification

2004 - 2008
Carmel Catholic High School
General Studies / General Studies
Graduated Magna Cum Laude

Skills