Caleb Kelley
Business Owner
Summary
Skills
* Stocking
* Business development
* Cash register
* Communication skills (2 years)
* Upselling
* Computer skills
* Empathy
* Typing
* Hospitality
* Sales
* Hospitality management
* Organizational skills
* Customer service (2 years)
* Driving (2 years)
* Cash handling
* Active listening
* Retail sales (7 years)
* Inventory control
* Account management
* Delivery driver experience (2 years)
* Microsoft Office (2 years)
* Coachability
* Computer operation
* Pricing
Experience
Business Owner
Sunnywood Promotions / Franklin, TN
* Founded and operated a successful business for 20 years, overseeing all aspects of operations
* Developed and implemented strategic business plans to drive growth and increase profitability
* Analyzed market trends and competitor activities to identify opportunities for business expansion
* Maintained high levels of customer satisfaction through exceptional service delivery
* Served as the primary point of contact for all customer inquiries or concerns resolving issues promptly
Owner
SunTickets / Nashville, TN
Owned
* Developed and implemented strategic business plans to drive growth and increase profitability
* Managed a team of employees, providing leadership, guidance, and support
* Founded and operated a successful business for 15 years, overseeing all aspects of operations
Internet Sales Consultant
Newton Nissan / Gallatin, TN
Consistently exceeded monthly sales targets through effective online lead generation and conversion strategies
* Developed and maintained strong relationships with clients, providing personalized product recommendations and exceptional customer service
* Utilized CRM software to track leads, manage customer interactions, and forecast sales opportunities
* Managed the entire sales process from initial contact to closing the sale, ensuring a seamless experience for customers
* Maintained accurate records of all sales activities, including prospecting efforts, follow-ups, and closed deals
* Served as expert on products/services offered, staying up-to-date on industry trends and advancements
Sales Consultant
Downtown Nashville Nissan / Nashville, TN
Consistently exceeded sales targets each quarter, resulting in recognition as top-performing sales consultant
* Developed and maintained a strong client base through effective relationship building and regular follow-up communication
* Provided expert product knowledge to customers, addressing inquiries and recommending appropriate solutions based on their needs
* Negotiated pricing terms and contracts with clients, ensuring profitability while maintaining customer satisfaction
* Utilized CRM software to track leads, manage customer interactions, and forecast future sales projections accurately
Education
Middle Tennessee state University
Bachelor / Business Adminstration, Marketing
Santa Barbara City College
Associates / Business Adminstration, Marketing
Business Administration (College)
Santa Barbara City College-Santa Barbara, CA
Lawrence County High School
Lawrence County High School-Lawrenceburg, TN
August 1997 to May 2001
Skills
