Barry Hodis
Summary
Versatile and results-driven, adept at implementing effective product display strategies, driving high customer retention levels, and ultimately generating millions of dollars in store sales for multiple locations. Successfully employed methods to emphasize and grow profits through strategic merchandising programs, team building, performance evaluation, and shrinkage management. Experienced in the design and implementation of policies and procedures, as well as consistently assessing operational needs to impact performance. Currently seeking a position in a dynamic company, bringing 30+ years of professional work experience and areas of expertise as follows:
| * Strategic Operations Manager * Multi-unit Management * Sales/Revenue Growth * Business Development * Retail Management * Customer Service * Policy & Procedures *Social Media Marketing
| * Budgets & Cost Control * Inventory & Shrink Control * Loss Prevention * Risk Management * Sales, Marketing & Advertising * Employee Scheduling * Staff Management & Training * Employee Coaching & Mentoring | * Performance Evaluations * Employee Relations * Profit & Loss (P&L) * Needs Analysis * Issue Resolution * HR/Payroll Management * Visual Merchandising * Safety & Osha Compliance |
Experience
Director of Operations
DeBeikes Investment Company
Responsible for:
·Strategic planning & leadership
·Business development
·Profit growth
·Operations Management
·Marketing
·Hiring
Overseeing/full responsibility of:
·2 multimillion dollar car wash locations
·100+ employees
·Self-service car wash
·HR/Payroll department
·Marketing department
·AR/AP department
·Office Manager
·Customer service department
Responsible for all daily operations such as:
·Human resources
·Payroll
·Management training
·Labor expense reduction
·Budgeting
·Profitability
·Sales goal achievement
·Policy development
·Create agendas for monthly Manager meetings
·Develop and implement sales strategies
·Investigate customer damage claims as well as customer complaints
·Develop employee incentive programs to increase performance
·Oversee merchandising and purchasing of boutique items
·HR paperwork for new employees as well as created onboarding procedures
Director of Operations/Regional District Manager/Store Manager
Al Ed's Autosound
DIRECTOR OF OPERATIONS
January 1998 – May 2016
·Directs sales and operation overseeing 13 locations for one of the largest mobile electronics specialists
·Liaison between corporate office and store managers, exercising full authority and decision making
·Manages, coaches and mentors 13 store managers district-wide, providing mentoring and training
·Strategically develops and implements company policies and procedures, and fosters compliance
·Create and execute inventory control measures
·Interviews and selects new hires, performs training, and manages employee relations matters
·Performs daily monitoring of store organization including merchandising and operation
·Partners with managers to introduce sales strategies
·Implements and directs safety and security policies and procedures at all locations
·Established and directs Loss Prevention department, ensuring cost effective risk control measures
·Manages development of new store locations from inception to store openings
·Event management from sourcing out events, show documents, event collateral to final set up as well as tear down
·Charged with developing sales and marketing plans, and ensures business growth and market penetration
·Reviews media plans and provides advertising oversight of Creative department
·Leads reporting and metric management, ensuring accuracy and integrity of sales and inventory reports
·Responsible for P&L management, budget management, profit increase and costs reductions
DISTRICT MANAGER
October 1993 – January 1998
·Directed and managed 18 retail locations; overseeing operations strategy, policies and procedures implementation, staff development, sales/marketing initiatives, budget controls, and business development
·Facilitated staff training and development, ensuring customer-centric focus and high employee morale
·Managed P&L, budgets, and implemented sales tactics to ensure profitable outcomes
STORE MANAGER
August 1991 – October 1993
·Managed three store locations, increasing revenues and attaining highest volumes company-wide
·Charged with overseeing merchandising, staff leadership, hiring, training, and staff coordination
·Prepared daily sales reports, managed P&L, and liaised between stores and corporate staff
·Managed inventory, cost controls, and spearheaded marketing initiatives
General Store Manager
Silo
·Managed high volume and fast-paced electronics superstore chain
·Directed, trained and motivated a team of 70-100 sales professionals and sales managers
·Established and implemented strategies to improve customer experience while streamlining operations
·Managed P&L, budgets, reporting and metrics; trained managers on reporting tools
Sales Manager
Circuit City
·Supervised 15-20 employees for company offering a large selection of brand name consumer electronics
·Increased home audio and car audio sales by 33% over previous year
·Implemented training course for new recruits, and facilitated training on loss detection and prevention
·Oversaw customer care, scheduling, payroll, inventory/cash control, expense control and profit margin
Education
Cypress College
, Business Administration
Cypress College - Business Administration