Angela Larson
Director of Marketing | Membership | Annual Giving | Direct Response | Loyalty | Engagement | Branding | Storytelling
Summary
An award-winning integrated marketing and communications professional with expertise in envisioning and executing brand-building, cross-channel campaigns for non-profits that increase revenue, engagement, and loyalty using mail, phone, email, on-line, mobile, social, digital, television, radio, display advertising, face-to-face, community partnerships, and special events.
Experience
Director of Annual Giving
LYRIC OPERA OF CHICAGO / Chicago, IL
Responsible for overseeing the membership marketing program including solicitations, communications, cultivation, and stewardship efforts. Select accomplishments include:
- Established a cross-platform, multi-touch, marketing strategy grossing $5.5 million in annual operating support;
- Increased solicitation project gross revenue by 8% through redesigned creative materials featuring donor-centered philanthropic messages highlighting organizational priorities;
- Initiated new social, mobile, and digital marketing projects yielding a ROI of 186%;
- Conducted and interpreted constituent and industry research to inform strategic marketing decisions
- Reinvented membership structures, revised benefit offerings, re-tooled engagement opportunities, and created new outreach materials to strengthen donor relationships;
- Grew on-site retail outlet revenue by 28% via a new merchandising strategy; and
- Reinvigorated the community-based volunteer program through strategic planning efforts.
Director of Participation and Annual Giving
UNIVERSITY OF ILLINOIS AT CHICAGO / Chicago, IL
Responsible for leading and advising advancement and communications professionals involved in campus-wide and college-based direct response fundraising programs grossing $8 million annually. Select accomplishments include:
- Grew the number of loyal donors by 7%;
- Created a leadership annual giving program;
- Launched on-line, email, and social media solicitation programs;
- Won a national branding award;
- Worked with business intelligence staff to create institutional KPIs and reporting tools; and
- Developed an email content management system.
Associate Director, Direct Response
WTTW CHANNEL 11 & 98.7 WFMT / Chicago, IL
Responsible for television and radio membership-based direct response fundraising campaigns grossing $10 million annually using monthly giving, direct mail, telemarketing, on-line, and DRTV fundraising techniques. Select accomplishments include:
- Envisioned, executed, and analyzed nationally recognized acquisition, renewal, reactivation, and additional gift campaign solicitation efforts;
- Oversaw innovative television and radio member loyalty, cultivation, and stewardship activities;
- Developed a monthly giving program and revamped mid-level giving societies for television and radio donors;
- Improved print production, list purchase, donor incentive, and mailing processes; and
- Helped formulate national PBS branding initiatives related to membership fundraising and children’s programming.
Associate Director, Direct Response, June 2003 – August 2005
Marketing Manager, Viewer Marketing, November 2000 – June 2003
Project Manager, Membership, May 1999 – November 2000
Marketing Coordinator
WTTW CHANNEL 11 / Chicago, IL
Responsible for developing and executing live, televised fundraising campaigns grossing $4.5 million annually. Select accomplishments include:
- Created and launched a new corporate partners sponsorship program;
- Revamped and streamlined volunteer recruitment strategies;
- Supervised 25 part-time pledge drive employees; and
- Recruited, scheduled, and managed over 6,000 corporate and community volunteers and 150 catering partners.
Campaign Coordinator
LEUKEMIA & LYMPHOMA SOCIETY / Minneapolis, MN
Responsible for working closely with the Board of Directors and other lead volunteers to coordinate and organize special events, educational activities, and fundraising programs throughout Minnesota and South Dakota grossing $500,000 annually. Select accomplishments include:
- Recruited and managed a record breaking 150 person Team in Training walk team and coordinated on-site logistics at the San Diego Marathon for other participating chapters;
- Doubled attendance at the Randy Shaver Golf Tournament and increased revenue by 300%;
- Cultivated, solicited, and stewarded 15 new corporate sponsors; and
- Established a new peer-to-peer volunteer fundraiser mentoring program.