Amna Tariq

VP IT, Customer Delivery Experience Expert

Bentonville, AR
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Summary

Delivery Experience Management expert with deep understanding of latest global trends in IT and business.

Improved Brand Delivery promise by 20 points and WISMO call reduction by 50%.
Built a team of 50 high-end tech professionals in less than 3 months including developers and management.
Saved up to $100M with several complex global product implementations of Retail, eCom and Supply Chain systems.
Improved Enterprise Inventory Visibility.
Delivered complex SAP implementations while handling Change Management challenges.

Experience

2019 Jan - Present
VP IT Systems
Ashley Furniture / Tampa, FL
  • Develop and deploy end to end technology solutions and modernization spanning Finance, Supply Chain Systems, POS, Global Trade, Transportation for domestic and international markets for the wholesale, retail and eCommerce businesses.
  • Collaborate with business and operations on developing Omnichannel portfolio strategies and future roadmaps for S&OP, spanning 20 years old MF systems to AGVs, RFIDs and IoT to accelerate omni-channel fulfillment.
  • Positively negotiate contracts with existing and new IT partners to implement ERP, Integrated Planning and other systems to reduce costs by 20%.
  • Implement enterprise Supply Chain initiatives and programs such as central serialized inventory system and distributed delivery including manufacturing across global omni-channels to improve on Brand Promise by up to 40% end-to-end.
  • Introduce Products Teams throughout the supply chain and implemented DevOps including QE with Agile.
  • Manage a team of 150+ technologists with 7 direct reports and a budget of $20M.
2013 Jan - 2019 Jan
Associate Director IT
Walmart Inc / Bentonville, AR
  • Drove enterprise level technology initiatives for supply chain systems. These included developing product feature backlogs, UX and roadmap development and execution; including SOA, APIs, cloud migrations, digital and mobile features.
  • Ensured end-to-end solution architecture designs are developed with cloud-first mindset, security and data integrity maintained throughout the delivery of IT products. Led integrations through service layers and APIs.
  • Improved OTIF by 6%, OBSL by 12% and other key metrics such as Order Fill rates and Total Productivity in the DCs. The AIS initiative saved Walmart suppliers $6M in one year only.
  • Implemented the best-in-class Enterprise Inventory Visibility solution using event driven architecture.
  • Developed and executed global modernization initiatives for EOL technologies including Retail, eComm, digital and mobile.
  • Drove infrastructure, application, and vendor teams to identify and merge product and technology upgrade efforts together across all business areas and saved upwards of $12M including tech and business sides.
  • Managed a budget of $20M, oversee and manage 7 direct resources.

2010 Mar - 2013 Jan
Staff Technical Program Manager
Walmart Inc. / Bentonville, AR
  • Delivered comprehensive infrastructure solutions including migration of retail store systems as part of the cloud strategy to save Walmart stores $0.5B in physical infrastructure costs. Worked with 16 retail domains, 10 infrastructure teams and live in-store deployments of the changes across USA and Int’l stores.
  • Drove state-of-the-art design and buildout of the Colorado Data Center on time and under budget. The data center gave Walmart the much-needed capability to build Business Continuity and Disaster Recovery processes including critical business applications such as POS, email and Rx. Worked across 30+ infrastructure and application teams. Set up and managed the VMO processes for the Data Center purchases.
  • Honored with Outstanding Delivery Achievement, Project, and Team of the Year awards.
  • Managed product, design, development and delivery of Walmart Stores Associate's Workforce Productivity Product. This saved millions in terms of associate and manager hours wasted in assigning and scheduling work.

Education

University of the Punjab
Mathematics
University of the Punjab
Computer Science
University of the Punjab
Master of Business Administration

Skills