Amanda Melendez

Providing businesses with Human Resources and Business Operations services and solutions to fit their business needs including; audits, bookkeeping, client billing, full cycle recruiting, compliance advice, developing and updating employee handbooks, forms and files, payroll services, employee relations, conflict management, training and development, recruiting, onboarding and orientations.

• Liaison between ADP PEO relationship, Accounting company and IT company
• One Person HR Department
• Consulted with management on a variety of HR and business related issues, both strategically and operationally
• Managed all day-to-day HR responsibilities, including: salary/bonus planning, staffing, off-boarding, performance management, reporting/analytics
• Conceptualized full recruiting life cycle process which includes creating job specification, interviewing, extending and negotiating offers, and onboarding
• Performed difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures
• Provided leadership and management for all HR functions
• Assisted in the development of, implements and administers company benefit programs
• Compensation management including performing and updating salary surveys, and updating and writing job descriptions
• Drove organization design, workforce planning, sourcing & staffing (including supporting recruitment process)
• Driving HR projects
• Facilitated employee's performance management
• Ensured efficient use of technology in portfolio and project management
• Gathered data and preparing reports for various stakeholders including Senior Management
• Managed general Business Support team duties. This includes, but is not limited to: catering, FedEx, WPO, product display maintenance, data archiving, Safety audits, pest control, housekeeping, visitor hosting, service awards, funeral flowers, special recognitions, and other duties as assigned
• Managed the STD/FMLA processes (return to work, etc.)
• Partnered with the Senior Leadership team in establishing effective operating processes (i.e. prioritization, resource allocation processes)
• Worked with management to create standard operating procedures
• Assisted in managing and coordinating critical projects across functions
• Continually reviewed, planed and executed process improvement efforts; worked with team members to assist, encouraging their participation in the same
• Developed, implemented and updated effective financial and operational reports to meet current financial reporting needs as well as well as future enhancements
• Managed expense reports and budgets resulting in improved budgets for office and food supplies
• Deal with a variety of standard and non-standard activities that may include administrative or professional work, as well as keeping processes and data up-to-date
• IT, Accounting and ADP relationships

• Assisted in coordinating the agenda of senior management team meetings and off-sites
• Assisted with client inquiries, contacts Facilities Management staff, and handles special projects as necessary
• Consistently deliver high quality work within established time frames; willingly assist peers and management
• Created and developed visual presentations for the executive leadership team
• Event Management, once a year to assist with managing yearly event to engage and reward Top Tier Advisors
• Provided meeting prep for Vice Chair including agendas, talking points, data specs, and bios
• Supported Diversity initiatives by building the event mobile app content, registration websites to support the paperless initiatives
• Oversaw and ran the Hall of Fame digital board recognizing Top Tier Advisors
• Coordinated internal and external meetings/conferences both in person andvirtually and calendar

• Established and implemented process for Class Action proceeds to track and distribute to past and current clients. Set up various financial securities in database
• Prepared training documentation and coordinated digital training sessions for transition of tasks to offshore team in India
• Assisted IT with development of address database for class action purposes
• Maintained internal tracking system for distribution of Class Action proceeds to clients
• Managed and recorded class actions and work closely with Senior Managers to relay the proper information and communicate back the answers to claim administrators
• Provided responses and documentation to inquiries and ad hoc requests.
• Provided feedback on workflow and work received