A results-driven and creative leader with proven experience in sales management, marketing, operations, training, and customer service. Proficient in operating at the store, district, and regional levels, dedicated to fostering an environment and developing a strong management team that delivers on profitability and sales plans. This successful environment includes the effective communication and tracking for sales goals, targets training towards improved performance and provides feedback in the moment that guides employee to achieve success. Continuously recognized for bold goal leadership, maximizing company profits, successful associate relations, and positively impacting the overall customer experience which drives top line sales.
Victoria's Secret / Atlanta, GA
Accountable for leading a team of 3 Managers, 3 Supervisors, and 58 Associates while providing leadership that drives top-line sales growth and customer loyalty. New store development relationship with buyer and merchandising teams to support product placement
Elevated Store Manager
WHBM / Chico's / Atlanta, GA
Accountable for leading change management initiative programs supporting new growth and development that stabilized business development. Direct communication of product allocations and needs for region and district for consumer needs.
Customer Experience Manager / SM
Victoria's Secret / Aventura, FL
Accountable for leading a team of 6 Managers, 8 Supervisors, and 215 Associates while providing leadership that drives top-line sales growth and customer loyalty. 24 million dollar sale volume.
Regional Sales Account Manager
Immuno Laboratoires / Fort Lauderdale, FL
Accountable for developing account relationships with medical professionals and specialty doctors to improve office standards utilizing Immuno Laboratories allergy testing, and technology based learning's.
Business Account Manager
Neiman Marcus / Ft. Lauderdale, FL
Managed and developed the cosmetics and fragrance business for Chanel Cosmetics.
Performed in-store clinics and optimum selling meetings to increase sales by 30%.
Plan and executed events to ensure incremental sales by 20% over plan
Southeast District Manager
H2O Plus / Miami, FL
Recruited to turn around a distressed district, by increasing sales, implement change management, improve store standards and drive locations to profitability. Overall achieving and managing a 9 million dollar district.