Alexzander Greenfield

Spearhead revenue growth and continuous improvement by developing and implementing innovative business and sales strategies.

* Maintain abreast of both the external and internal competitive landscape, opportunities for expansion, customer and market insights, industry trends, and contract and pricing negotiations to keep up with competitors and create project opportunities.

* Establish long-term relationships with prospects and existing clients to expand the customer base and increase customer loyalty.

* Collaborate with the executive leadership to strategize business goals, coordinate sales targets, and maximize service excellence.

* Evaluate current business performance to identify gaps, implement corrective actions, and achieve revenue objectives.

* Function as the Hunter salesperson, conducting discovery calls, creating sales proposals, and conveying the product value.

* Demonstrate oust-of-the-box thinking while coordinating business products, processes, and operations improvement initiatives.

Career Highlights:

* Tactically executed the Hunter role responsibilities, including strengthening client relationships, identifying new business opportunities for Tier 1/2 and BUCA Types, and stimulating business reach and potential for maximizing ROI.

* Exemplified strong business communication and sales presentation skills to deliver a long-term vision and executive management strategies, which achieved desired outcomes, including revenue growth and organizational development.

Engaged in offering new business initiatives and solutions based on the technical development of the company and client needs.

* Functioned as the Company liaison for seven (7) Insurance carriers, including Delta Dental of Iowa, Paramount, Total Health

Care, Community Care O Oklahoma, Florida Health Care Plans, Physicians Healthcare Plans, Centene Corporation.

* Assisted with creating technology platform value proposition and software solutions to optimize clients' current and future operations.

* Investigated and triaged required information internally to Product Managers, Developers, and Technical Engineers.

* Created ad-hoc reports through web-based platforms and led weekly touchpoint meetings to discuss business performance.

* Tracked documentation and progression of technology defects and feature implementation for clients' product development.

Elmont NY, 11003

631-599-0579

Greenfield.A@outlook.com linkedin.com/in/alexzander-greenfield

Career Highlights:

* Successfully managed Product/BUILD releases and "ATF" regression testing for the company's biggest client.

* Constantly met superior customer satisfaction, which maintained a "Green" level status on clients' SLAs by 90% of the year.

* Served as the Stakeholder of Sprint planning, Scrum meetings, and Corrective Actions Plans, ensuring KPI's being achieved.

* Acquired Lean Six Sigma Greenbelt Certification, leveraging relevant skills and expertise to support the company's objectives.

Handled various roles to solidify client relations and execute the development and implementation of optimum operational efficiency.

* Regularly communicated with the upper management, including the CEO/COO/CFO, VP of operations, national directors, program and project managers, and over 200 technicians skilled in 26 trades to drive and uphold organization excellence.

* Acted as the company liaison for 12 clients. Answered 65-85 inbound calls for updates and requests on projects and jobs.

* Verified subcontractor's COI compliance and reviewed subcontractor billing and payment reports to avoid contractor turnover.

* Forecasted requirements, scheduled expenditures, analyzed variances across accounts, and initiated corrective actions,

Career Highlights:

* Directed and controlled budget management worth $145K for the installment of a 130-ton chiller at Kaplan University in Texas.

* Provided strategic direction in remotely managing 100+ HVAC unit installs, attaining a result of zero warranty or callbacks.

* Coordinated 15+ Electrical OSHA-Certified technicians throughout Texas.

Supervised day-to-day store operations, including people management, staffing process, sales, customer service, and stock inventory.

* Implemented and performed the General Customer Service Initiatives such as supervising Associates in the selling effort, ensuring and monitoring the store's in-stock position, and maintaining an appealing and organized store appearance.

* Achieved business targets regularly by developing high-performance work culture to increase employee engagement.

* Improved associates' performance through transparent feedback and executed associate disciplinary processes when necessary.

Career Highlights:

* Orchestrated daily store activities with sales exceeding $150K and a shrink goal of 62 units loss per week.

* Hired, trained, scheduled, and managed 200+ associates within 2 months in advance of the winter holiday season.

* Led and mobilized over 120 store associates while coordinating marketing, sales, and visual merchandising of the store.