Alessandro Vecchiato
Clienteling Supervisor and Sales Advisor
Paris
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Profile:
Summary
Fashion Retail, Strategy and Client Specialist - 5 years Fashion & Luxury experience.
Clienteling Supervisor and Sales Advisor at CELINE.
Former Client Experience Project Manager at Chanel.
Freelance Strategy and Brand consultant
ESCP Europe Graduate specialised in Marketing, Luxury and Experience Management.
Experience
2019
Nov
-
Present
Clienteling Supervisor and Sales Advisor
CELINE / Paris - France
Client Development and CRM activities supervision at Paris CELINE François Ier - WW Men’s Flagship Store
- CRM processes definition and deployment
- Power BI Sales Performance analysis (categories, products, consumer behaviour) - In-store events coordination
- Client Development coaching – 7 Sales Advisors
2019
Sep
-
2020
Feb
Strategy and Brand Consultant
Freelance / Paris - France
Strategic Planning and Brand Development consulting
- Ermes Glass: luxury bespoke glass company based in Venice
- Supervivo: sustainable fashion e-commerce and consulting platform based in Zurich
2018
Jan
-
2019
Jul
Client Experience Project Manager
CHANEL / Paris - France
Retail Client Experience coordination for Fashion Europe. Collaboration and coordination with Local Marketing, CRM, Training (EU and 6 markets) and Corporate Research team.
- Client Experience Strategy deployment and coordination
- Competitive client experience monitoring and qualitative studies coordination (organisation and insights delivery)
- Experience measurement audit and system development
- Europe Client Experience communities animation and events organisation
2017
Jul
-
2017
Dec
International Product Manager Assistant
L’ORÉAL - Maison Margiela Fragrances / Paris - France
Marketing development on Maison Margiela fragrances
- Conceptual and Operational development on REPLICA and Mutiny - Analysis and proposals for client experience optimisation
- Project management on Personalisation and Art of Gifting
2015
Oct
-
2017
Jun
Marketing and Sales Manager Assistant
Marc Point / Venice - Italy
Merchandising and business development - start-up business - Sales accounting, WW accounts management and sales performance analysis
- Wholesale campaign and buyers recommendations on assortment construction
- Competitors analysis
- Content creation, Social Media Management and public relations
Education
2015
-
2018
ESCP Europe
Master in Management / Client Experience, Go to Market, Luxury Marketing, Retail Management - with honors
2015
-
2017
Università Ca' Foscari - Venezia
Master in Innovation and Marketing / 110/110 cum laude
2012
-
2015
Università Ca' Foscari - Venezia
Bachelor in Economics and Management / 110/110 cum laude
Skills
