Abby Levitsky
Customer Care & Product Development Assistant
Summary
Creative and fashion oriented millennial with a background in creative writing / fashion journalism, customer service / retail sales, and media marketing / advertising. Exceptional organizational skills with proven successes in multiple projects across all roles. Work with a variety of departments in current role and gained a vast knowledge of the fashion and beauty industry. Skilled researcher of current fashion styles and beauty trends for innovative product development ideas, as well as for creative promotional and marketing purposes. Researched and developed skills in professional use of social media marketing for brand awareness and potential brand growth.
Experience
KEY HOLDER
Kendra Scott / Chicago
• Work with team to generate and collect average retail revenue of $6,000 per day
• Ensure quality customer service by assisting and communicating with client questions, requests, and feedback
• Assist with in-store and off-site charity events and parties, creating valuable experiences for clients
• Maintain store appearance with attention to detail, assisting with quarterly "floor flips" for optimal and updated store merchandising
CUSTOMER CARE & PRODUCT DEVELOPMENT ASSISTANT
Tru Fragrance Beauty / Chicago
• Design mood boards and creative briefs for client presentations
• Research and trend forecasting for innovative products though WGSN
• Ideate fragrance directions and names specific to the client
• Manage company Facebook account to ensure quick responses to customer inquiries
• Maintain a presence on all social media platforms
• Assists customers and process retail orders taken via phone, email, and web
• Process PO's for private label clients, such as Urban Outfitters and Anthopologie
• Developed and manage office organizational plans for supply room, product library, fragrance library and component library
SOCIAL MEDIA INTERN
Style Check-In / Chicago
• Content creation for social media platforms
• Assisted with brand photo-shoots
• Maintained and updated the Content Calendar
CAMPAIGN SPECIALIST - DIGITAL AD OPS
Tribune Publishing / Chicago
• Optimized campaigns and trafficking creative from clients
• Communicated with sales planners and reps to ensure overall success of the online advertising campaigns
EDITORIAL INTERN
StyleLine Magazine / Detroit Michigan
- Wrote monthly articles for the print magazine's regular features – Designer Spotlight and Local Look
- Interviewed local Detroit designers and reported on their latest collections
- Assisted with shopping for and styling of photo shoots for the spreads
- Researched current trends and styles for the Editor's Choice page
- Assisted with social media, including live tweeting and Instagramming with press access from the Detroit “Fash Bash” runway show
- Content creation for website with blog posts
EMAIL MARKETING INTERN
Groupon / Chicago, IL
- Assisted and managed the preflights, campaigns, and sends for Goods, Getaways, and Occasions emails
- Optimized excel files to correct formats appropriate for Groupon specific software
- Managed creative content and optimized each campaign with frequent image changes
Education
Indiana University
BA, TELECOMMUNICATIONS
BA, TELECOMMUNICATIONS MAJOR
CREATIVE WRITING MINOR
Indiana University
Bloomington IN - 2010 to 2014
