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Membership Director
Troon Golf
Greenwich, RI, United States
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Potowomut Golf Club located in Greenwich, RI is excited to announce the exceptional career opportunity of Membership Director. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests.
Key Responsibilities:
• Directs all marketing of membership sales and follows through with actual sales and sales approval processes.
• Ensures accuracy of file systems and accounting procedures and coordinates new member introduction into the Club
• Develops and leads a strategic membership development program designed to increase total membership count and membership dues revenue.
• Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.
• Develops and ensures proper maintenance of an accurate contact management system including call records, database and activity management.
• Maintains membership records on all members.
• Prepares monthly membership reports for facility manager and owners.
• Assists in coordination of all club events to include invitations, mailings and other publicity.
• Maintains and develop strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction.
• Effectively communicates with management staff and associates to increase knowledge of membership goals, membership satisfaction, membership retention, and membership activities.
• Networks with community partners including, but not limited to: Chamber of Commerce, local tourism councils, exchange clubs, local corporate executives, business leaders, and media contacts.
• Prepares monthly newsletter for members from input given by each department.
• Be available to act in the Facility Manager’s absence when appropriate.
Qualifications:
• Associate’s degree (AA) or equivalent from two-year college or technical school; or two years related experience; or equivalent combination of education and experience.
• Experience in hospitality environment preferred.