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Membership Director
Crunch Fitness International Inc
New York, NY, United States
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Responsibilities:
• Hire, train and develop sales team.
• Ensure sales team is provided with tools, coaching and day-to-day motivation to hit individual quotas on a monthly basis.
• Create daily task list and goals to ensure team keeps on pace for index.
• Monitor daily work flow and confirm monthly sales planner is fully completed.
• Conduct daily meetings with staff to discuss goals and provide support.
• Follow-up with staff regarding each tour and presentation.
• Execute Membership Retention Program.
• Coordinate and participate in "Up System".
• Ensure that the selling of personal training and massage services are offered at point of sale.
• Coordinate and monitor sales staff schedule at all times.
• Communicate company policies and updates to the sales team.
• Assist in execution of sales for other Membership Advisors.
• Coordinate marketing, promotional, and special events with GM.
• Support all new systems and assist with execution.
• Inspect and supervise all prospecting systems to ensure they are in full operation: guest passes, old guest registers, appointments, calls, etc.
• Submit all necessary staff paperwork and reports accurately and in a timely manner.
Qualifications:
• 1 year sales management experience preferred
• 5 years sales experience preferred
• Exceptional sales skills
• Self and team motivator
• Strong desire to succeed and grow
• Excellent verbal communication and Leadership skills
• Impeccable customer service skills
• Strong computer skills - Excel, Word