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Director, Payment Services - Gift & Shopping Cards
Walmart
Bentonville, AR, United States
Job Details - this job has expired, please see similar jobs below
Position Description
This position is responsible for the operation of the Gift Card and Associate PayCard program. An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.
Conducts negotiations with suppliers by corresponding on current contractual agreements; creating strategies to resolve contractual differences to the Company's benefit; and creating return on investment (ROI) models to interpret contractual terms.
Determines policy for sales and redemptions by reviewing the risks associated with card usage; benchmarking with other retailers; and assisting other areas in finding payment solutions for business initiatives.
Provides overall direction for Gift Card and Associate PayCard programs by analyzing business objectives and Customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer-focused environment; and demonstrating adaptability and sponsoring continuous learning.
Represents the Company with external entities by presenting at conferences; communicating in writing and interfacing with outside agencies coordinating with government relations on lobbying efforts regarding prepaid issues; and leading benchmarking efforts with other merchants.
Directs Gift Card and Associate PayCard program processes by creating strategies and policies governing card usage; auditing processes to maximize cost efficiencies; and overseeing Associates' implementation of the processes.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate
business plans and initiatives; and supporting associate efforts in these areas.
Minimum Qualifications
Bachelor’s degree in Finance or related field and 4 years experience in Finance or related field OR 8 years experience in finance or related field.
2 years of supervisory experience OR 2 years experience leading and completing cross-functional projects.
Additional Preferred Qualifications
Master’s degree in Business Administration, Finance, or related field.
2 years large retailer, gift card processor, or gift card distributor experience.
2 years strategic planning experience.
2 years experience delivering results in large, complex, matrixed organizations.
Company Summary
What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, over 260 million customers and members visit our 11,695 stores under 59 banners in 28 countries and e-commerce websites in 11 countries. With fiscal year 2017 revenue of $485.9 billion, Walmart employs approximately 2.3 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It's all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.