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Strategic Account Director
CVS Health Corporation
Northbrook, IL, United States
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Position Summary
As a Strategic Account Director (SAD), you will serve as the leader of the client retention and satisfaction for the Health Plan segment. This is an excellent opportunity to interface with Executive Leadership both internally and externally. As a seasoned healthcare sales leader, you will oversee your team of sales professionals to grow our business through renewal, retention, and up-sell of existing clients. Your primary focus as an SAD Individual Contributor is serving as the account owner and driving the client strategy through effective partnership.
You will accomplish this through:
• Leading the direct activities of the strategic account team by providing the overall direction and strategy
• Influencing client up-sell opportunities, growth, and retention by clearly communicating the client vision amongst the account team
• Assisting with strategizing, planning, and other tools to meet client needs
• Managing contracts and ensuring that CVS Health solutions are effectively positioned to result in increased revenue
Your success as a Strategic Account Director - Individual Contributor will be driven by your ability to grow revenue for the assigned book of business and achieve above average client satisfaction scores. Your understanding of the PBM and managed care environment as well as keeping up to date on market trends will enable you to position CVS Health programs and solutions effectively to client decision makers. The contributions you will make as a Strategic Account Director will position CVS Health for long term growth in the competitive PBM marketplace.
This position has the ability to work remotely or in a CVS Corporate Hub. You must have ability to travel up to 40% of the time.
Required Qualifications
* 5+ years of experience in a PBM or managed care sales/service executive with a large, strategic account and leadership experience.
* Must be able to travel up to 40%.
* Travel may require but is not limited to flights, overnight stays, local travel, travel on short notice and other travel deemed necessary by the Company.
* Must possess a valid and current driver’s license.
* Must possess personal vehicle sufficiently reliable to meet the requirements of the job and is appropriately insured.
Preferred Qualifications
* 1+ years People management experience
* 10+ years of experience managing Health Plan accounts.
* 10+ years of experience managing a book of business in the PBM industry
* RxClaim experience
Education
*Bachelor's degree preferred. Verifiable High School diploma or GED is required.
Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
CVS Health is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, ethnicity, ancestry, color, religion, sex/gender (including pregnancy), national origin, sexual orientation, gender identity or expression, physical or mental disability, medical condition, age, veteran status, military status, marital status, genetic information, citizenship status, unemployment status, political affiliation, or on any other basis or characteristic prohibited by applicable federal, state or local law. CVS Health will consider qualified job candidates with criminal histories in a manner consistent with federal, state and local laws. CVS Health will not discharge or in any other manner discriminate against any Colleague or applicant for employment because such Colleague or applicant has inquired about, discussed, or disclosed the compensation of the Colleague or applicant or another Colleague or applicant. Furthermore, we comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT
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CVS Health does not require nor expect that applicants disclose their compensation history during the application, interview, and hiring process.