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Director, Product Analytics
Williams-Sonoma
San Francisco, CA, United States
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A Little Bit About Us...
You will be a key part of the Product team that is responsible for conceptualizing, designing and optimizing the customer experience and business technology innovations that drive Williams-Sonoma Inc.'s industry leading multi-channel retail business. You'll be working with amazing peers, cutting edge technologies and deep resources to help push the boundaries of product innovation. To learn more about our team, our values and our culture please check out our team site.
About the Job...
@ WSI Tech we strive to create an empowered, lean, fast paced delivery culture that is highly responsive to customer needs and tuned to driving optimal outcomes. We are looking for a rockstar to come lead our Product Analytics organization towards that end -- implementing and leveraging various analytics capabilities to fuel design and business decisions and insights.
We are looking for a leader that can bring a deep understanding of analytics -- reporting, segmentation-based analyses and data science -- and an ability to apply analytics to solve real customer and business problems. You'll be building and leading an organization of talented analysts and cultivating a culture of experiment and data-driven decisioning.
The first focus area for this team will be digital/e-commerce but we will quickly grow the purview to support the breadth of the Williams-Sonoma business -- stores, supply chain and care center.
We think you should be excited about this opportunity because you will...
• Work on initiatives of incredible opportunity and scale.
• Directly see how your ideas and efforts positively impact the experience of our customers and growth of our business.
• Work in a truly data-driven environment. We practice what we preach.
• Work at the pace and excitement of a start-up with the resources of a $5 billion company.
• Be treated like an entrepreneur and expected to bring innovative ideas to the table and execute them to completion.
• Work with a world-class team with a history of success and reputation for excellence.
Why you will love working at Williams-Sonoma, Inc.
• We're a successful, fast-growing company with a entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We're at the forefront of tech and retail, redefining technology for the next generation
• We're passionate about our internal and external clients and live/breathe the client experience
• We get to be creative on a daily basis
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We get a killer discount on our amazing products
• We believe in autonomy and reward taking initiative
• We have fun!
REQUIREMENTS AND QUALIFICATIONS
Requirements/ Qualifications:
SKILLS/KNOWLEDGE:
• Bachelor's Degree at a minimum
• 10+ years of experience in the Analytics space
• A deep understanding of the Retail industry and how to apply analytic techniques to solve problems
• Experience with Web Analytic platforms (ideally Adobe Analytics)
• Experience with various BI tools and platforms
• Experience using SQL and manipulating raw data for discovery analytic purposes
• Ideally, experience with Analytical Data Science -- partnering with Machine Learning Engineers to execute complex predictive and descriptive big data applications
• Ability to develop process methodologies for an Analytics org (in-take, prioritization, communication, etc).
• Experience working with Product Managers and Engineers to apply analytics and experimentation to drive iterative experience design decisions
• Deep people management/coaching experience
#L1-SS1
Williams-Sonoma, Inc. is an Equal Opportunity Employer.
Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.