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Specialty Product Development - Director
CVS Health Corporation
Northbrook, IL, United States
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Position Summary
CVS health has an exciting opportunity for a Specialty Product Development- Director to join our growing team.
This position can be located at any of our major hubs, even 100% work from home.
This position is responsible for leading a team that owns the new development and ongoing management of specialty drug cost savings strategies. These strategies are critical in supporting our goal of providing best-in-class solutions for our clients. Success is measured by the effectiveness of each solution, the ability to stay ahead of market changes and competitor offerings, and the overall health and development of the team. The primary products the Specialty Product Management Director will lead include: specialty prior authorization and other specialty drug utilization management approaches, specialty drug starter fill and specialty generic first strategies.
The role must establish a standard and consistent framework for how new product ideas are developed and rolled-out, working within the capabilities and constraints of our operational systems, reporting and tracking requirements and sales processes. This role will be responsible for working cross-functionally with many departments within CVS Health, most commonly Clinical Development, PBM and Specialty Pharmacy operations, Sales & Account Services, Finance and Enterprise Analytics. These relationships will be key to ensure we have highly effective and clinically appropriate program that meets both CVS Health and client needs.
This role will require the appropriate application of several skill sets: clinical, financial/analytic, communication, creativity and the ability to manage multiple ongoing projects in addition to leading a team that includes both clinical and non-clinical staff.
1. Work with CVS Specialty clinical leadership, Clinical Development and other parts of the CVS Health organization to ensure that our specialty programs are meeting both client and CVS Health objectives. 35%
2. Manage team effectively and consistently around both the CVS Health values and goals as well as those set within the Specialty Product team. Ensure each team member is being developed and best using their skills within their role. 25%
3. Partner with Specialty Product leadership to ensure emerging needs appropriately fit within the product portfolio and ensure any new work is prioritized against existing priorities. 10%
4. Identify and champion new development efforts to evolve / improve the specialty product portfolio in alignment with CVS Health and client objectives. 30%
Required Qualifications
1) Critical thinking - ability to resolve complex issues and negotiate agreement among different organizational areas and leadership levels
2) Prior experience with pharmacy utilization management programs
3) Ability to build and maintain effective team
4) Outstanding written and verbal communication skills
5) Excellent interpersonal and collaboration skills
6) 2+ years of experience leading teams with direct and indirect reports.
7) 5+ years of relevant work experience required
8) Adequate computer skills (MS Office applications, etc.)
9) Able to understand pharmacy / utilization management data and results with an analytic mindset to identify trends and improvement points from that data
Preferred Qualifications
Experience working effectively with multiple other teams and driving work forward in a matrix-style organization.
Work experience should include understanding of pharmacy and utilization management program data and ability to think strategically to identify and improve product performance.
Adequate examples of strong written (e.g., slide creation, report development) and spoken communication skills that are effective with team member, colleagues and senior leaders.
Experience in client facing roles either independently or in support of the sales organization.
Education
PharmD required.
Business Overview
CVS Health, through our unmatched breadth of service offerings, is transforming the delivery of health care services in the U.S. We are an innovative, fast-growing company guided by values that focus on teamwork, integrity and respect for our colleagues and customers. What are we looking for in our colleagues? We seek fresh ideas, new perspectives, a diversity of experiences, and a dedication to service that will help us better meet the needs of the many people and businesses that rely on us each day. As the nation’s largest pharmacy health care provider, we offer a wide range of exciting and fulfilling career opportunities across our three business units – MinuteClinic, pharmacy benefit management (PBM) and retail pharmacy. Our energetic and service-oriented colleagues work hard every day to make a positive difference in the lives of our customers.
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