This job has expired, please see additional jobs below
Director of User Experience
Raymour & Flanigan
Liverpool, NY, United States
Job Details - this job has expired, please see similar jobs below
Job Description
Senior UX Designer| Raymour & Flanigan
As a Senior UX Designer at Raymour & Flanigan, you will craft, build and own the user experience for raymourflanigan.com. Sitting at the center of our fast-growing ecommerce business, you will partner with leaders from Marketing, Merchandising, Development and Sales and report to the Vice President of Ecommerce to drive our shared vision of a magically satisfying shopping experience. At the intersection of art and analytics, you'll find immense success in this role.
Responsibilities
Lead and inspire a team of UX designers and collaborate with cross-functional teams to brand and launch new home décor ecommerce websites
Champion data-informed, user-centered design where the goals of the user and the business are brought together to form seamless solutions
Lead design from concept to final execution, producing initial research, sketches, wireframes, visual designs, prototypes, and performance data following launch
Provide detailed specifications of design solutions to be consumed by development teams
Implement proven A/B testing strategies to drive increases in cart size and conversion rates
Develop omni-channel UX framework guidelines to create synergistic and consistent user experiences that mirror or enhance the in-store experience.
Qualities
A true passion for ecommerce and exceptional UX
Comfort articulating design decisions, asking tough questions and challenging assumptions even if it means disrupting common held beliefs
Excellent analytical, communication, presentation and collaboration skills
Effective leadership presence; you build relationships to become a cross-functional driver
A self-educator who loves staying current with trends in UX, analytics and ecommerce
A self-starter who identifies opportunities for improvement and acts upon them
Education and Experience
We are looking for an expert to come in with a playbook of strategies and techniques that can deployed to drive continued growth
Portfolio work with your process clearly described, including: customer research, problem definition, early sketching, concept refinement and delivery and success measurement
Comfort in conducting and analyzing quantitative and qualitative research at scale, including usability testing, stakeholder interviewing, and conversion analysis
High degree of experience with Sketch and/or Adobe, and familiarity with prototyping tools such as InVision
Expertise with web analytics research tools to drive decision making
Detailed knowledge of various ecommerce vendors and service providers with a preferred list of proven companies for various tasks
Experience managing multiple internal resources, direct reports and third party vendors
We hold a strong preference for local candidates
5+ years of designing and testing web and mobile experiences
Competitive Compensation and Benefits
Aggressive compensation plan
Excellent Health, Dental & Vision Coverage
401(k) with a Company Match
Paid Vacation and Holidays
Health Savings Account
Training and Development
Tuition Reimbursement Program
Generous Merchandise Discount
Group Life Insurance
Specified Disease Insurance