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Director, Store Delivery - eCommerce Ops
Walmart
San Bruno, CA, United States
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Position Description
•Develop and implement innovative and financially viable capabilities to deliver frictionless customer experiences
•Develop driver network and supply management to meet growing customer demand, in line with strategic objectives
•Introduce process improvements to drive service, speed, reliability, efficiency and contingency management
•Apply transition management principles and tools to ensure capabilities are adopted and sustained within the business
•Develop and advance relationships (including negotiating arrangements) with key internal and external stakeholders, including vendor network
•Accountable for budget/p&l, managing costs and planning for growth in line with overall business objectives
•Ensure cross-functional engagement to create an aligned strategic capability portfolio
•Communicates effectively with senior leadership and meets expectations of governance processes
•Assemble, lead and motivate an effective, high performance office and field team
Minimum Qualifications
•Strong customer focus background and track record of delivering results timely
•Key qualities required
* Innovative
*Detail oriented and analytical
* Problem-solver
* Process improvement
* Adaptable
* Comfortable with some ambiguity
* Strong leadership and people management
* Effective matrix collaborator
* Decisive
* Superior communication skills
• Bachelor’s degree in supply chain/transportation/logistics, business management or related field
• 5 years of relevant experience including supply chain management/last mile operations, strategy/management, vendor management, and project management
• Based in San Bruno office location
Company Summary
Walmart Global eCommerce is comprised of Walmart.com, VUDU, SamsClub.com, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.