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Design Director, Discovery
Walmart
San Bruno, CA, United States
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Position Description
The Director of Design for Discovery establishes and drives the overall strategy for design and execution of our ecommerce properties. This is a senior-level role with significant responsibility, creativity, technical expertise, and business sense required.
Responsibilities:
• Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of 10-20 designers.
• Establish and communicate effective design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions.
• Juggle many objectives, as a consistent champion for the customer.
• Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams.
• Apply and further develop your experience in developing new approaches to design based on industry best practices, including agile and lean product development methodologies.
• Drive multi-channel user experience strategy and innovation with successful delivery of product roadmaps
• Gain strategic alignment within and across the organization
• Identify the need for analysis of customer behavior changes (for example, spikes in sales revenues, traffic, abandonment, engagement)
• Manage and approve prototypes, specification documentation and style guides.
• Provide overall direction for design.
Minimum Qualifications
Bachelor's Degree in Human Computer Interaction (HCI), Psychology, Information Science, Design, Communications, English, Writing, or related field and 7 years user experience design or related field OR 11 years experience in user experience design or related field.
6+ years of supervisory experience.
Additional Preferred Qualifications
Masters Degree in Cognitive Science, Computer Science, Artificial Intelligence, Architecture, Business, or related field.
8 years experience in software design or related field.
6 years experience in eCommerce or related field.
2 years experience developing user experience solutions with agile methodology
2 years experience designing front-end user experience solutions for consumer software development using modern web technologies such as AJAX, Ruby on Rails, or related skill.
Company Summary
Walmart Global eCommerce is comprised of Walmart.com, VUDU, SamsClub.com, and our technical powerhouse @WalmartLabs. Here, innovators incubate next gen e-commerce solutions in real-time. We integrate online, physical, and mobile shopping experiences for billions of customers around the globe. How do we do it? We continuously build and invest in new technology including open source tools and big data innovations. Data scientists, front and back-end engineers, product managers, and web and UX/UI teams collaborate alongside e-commerce experts to envision, prototype, and bring revolutionary ideas to life in a dynamic, flexible and fun work culture.