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Senior Client Services Manager
Integral Ad Science
San Francisco, CA, United States
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Senior Client Service Managers are challenged with ensuring flawless campaign execution and partner operation. CSMs work strategically to optimize partner performance in real-time, while focusing on implementation with partners. CS Managers are responsible for consulting buy-side clients, campaign setup, tag trafficking, QA, troubleshooting, optimizations, and product input.
Responsibilities:
• Implement client campaigns
• Client operations training (CMP usage, UI walkthrough of publisher UI to partners on campaigns)
• Monitor and optimize partner performance
• Support clients and partners with all implementation issues
• Partner closely with the Sales organization to help educate them on our extensive product offerings
• Partner closely with the Product organization and share client feedback to help prioritize product planning based on market needs.
Experience:
• 3+ years' experience in a campaign management role
• 1+ years' experience managing Tier 1 strategic advertiser accounts
• Impeccable attention to detail; service-minded and team-oriented
• Track record for forward and innovative thinking
• Project management skills
• An extensive understanding of how campaign performance is measured
• Strong analytical skills with the ability to recognize trends within the data to better optimize client campaigns
Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions to empower the advertising industry to effectively influence consumers everywhere, on every device. We solve the most pressing problems for brands, agencies, publishers, and technology companies by verifying that every impression has the opportunity to be effective, optimizing towards opportunities to consistently improve results, and analyzing digital’s impact on consumer actions. Built on data science and engineering, IAS is headquartered in New York with global operations in ten countries. Our growth and innovation have been recognized in Inc. 500, Crain’s Fast 50, Forbes America’s Most Promising Companies, and I-COM’s Smart Data Marketing Technology Company. IAS was also named to Crain’s Best Places to Work in NYC for four years running, Great Companies to Work For in NYS, and AdAge's list of Best Places to Work in the US.
Equal Opportunity Employer
IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply.
Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. If you are interested in becoming an IAS recruiting partner, please send an email introducing your company to recruitingagencies@integralads.com. We will get back to you if there's interest in a partnership