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Representative, Contracts
Canon
Burlington, NJ, United States
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Overview
Responsible for the basic administration of service contracts. The Contracts Representative I will spend a high percentage of time learning all of the responsibilities within Contracts and performing the same they progress in knowledge.
Responsibilities
• Retrieves and enters all meter reads.
• Retrieves purchase orders for Contracts Renewals.
• Reviews and validates pricing on new contracts using service price book and reviews the order for special pricing approvals.
• Handles basic customer inquiries.
• Terminate and issue appropriate credits on existing contracts.
Qualifications
Typically requires general education and/or vocational training plus 1 to 2 years of related experience.
• High school diploma or equivalent required. Associate's degree or some college preferred.
• Knowledge of Excel, prior Customer Service experience, and strong analytical capabilities.
• Good knowledge of operating system (Oracle).
Company Overview
About our Company - Canon Solutions America provides industry leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. With the technology offerings of the Canon and Océ brands, Canon Solutions America helps companies of all sizes find ways to: improve sustainability, increase efficiency, and control costs in conjunction with high volume, continuous feed, digital and traditional printing, and document management solutions. A wholly owned subsidiary of Canon U.S.A., Inc., Canon Solutions America is headquartered in Melville, N.Y. and has sales and service locations across the U.S.
Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more.
We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.
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