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Advanced Ticket Sales Clerk
Six Flags Entertainment Corporation
Vallejo, CA, United States
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Job Description
Job Summary: Say goodbye to boring office jobs! Every day is a new adventure at Six Flags Discovery Kingdom. As the Advanced Ticket Sales Clerk, you will use your strong clerical and organization skills to assist with a wide variety of ticketing programs.
Essential Job Duties:
• Take phone orders for cash group tickets, season passes, special events, and education program registration including dolphin swim program
• Process orders received by mail and fax
• Fulfill ticket orders and ship tickets via US Postal Service in a timely manner
• Answer phone inquiries regarding the different programs and general Park information
• Enter all pertinent data information for ticket orders in the Group Sales Database
• File and maintain record of ticket orders
• Other duties as assigned
Minimum Qualifications:
• 18 years of age or older
• Must have excellent phone etiquette and customer service skills.
• Able to communicate effectively in the English language, including the ability to read, speak, and understand the English language
• Must have typing, calculator, simple math, and computer skills.
• Ability to work in a windowless environment with artificial lighting for up to 8 hours at a time
• Must possess above average communication skills. Must react well in stressful and emergency situations.
• Able to work efficiently in a fast-paced environment
• Ability to sit or stand for extended periods of time
• Open availability to work days, evenings, weekends, and holidays