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Corporate & Concierge Services Coordinator
Feld Entertainment
Palmetto, FL, United States
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Feld Entertainment is the worldwide leader in producing and presenting live touring family entertainment experiences that lift the human spirit and create indelible memories. Feld Entertainment's productions have appeared in more than 75 countries on six continents with 30 million people in attendance at its shows each year and include Disney On Ice, Disney Live, Monster Jam, Monster Energy Supercross, AMSOIL Arenacross, Marvel Universe Live, and Sesame Street Live. The meaningful result: Creating lifelong memories, one act at a time.
Reporting to the Training & Sales Manager of Feld Direct – Group Sales, the Corporate & Concierge Services Coordinator will serve as an integral member of the Domestic Event Marketing and Sales team. Responsibilities will be focused on the handling of group tickets and a variety of ticket packages for TROLLS the Experience and additional corporate special sales projects which require a personalized service. This position will be responsible for assisting with Feld Direct training materials as needed.
Essential Job Functions
-Act as the Feld Direct ambassador in Trolls the Experience discussions ensuring that you are properly prepared to be the expert in all areas of Trolls the Experience and all special projects.
-Create and maintain tracking materials for all special project assignments.
-Work hand in hand with multiple departments during construction and roll out of all special projects.
-Stay in constant communication with all pertinent parties.
-Provide feedback, suggestions and sales reports to all levels of management.
-Bachelor’s Degree preferred not necessary.
-2+ Years of customer service and/or sales experience preferred
-1+ Years of experience in the live family entertainment industry preferred
-Microsoft Office Suite a MUST
-Demonstrates effective project and time management skills.
-Detail oriented with ability to multi-task, organize and prioritize tasks.
-Exceptional customer service focus with a can-do attitude.
-Excellent communication skills, both written and verbal.
-Self-disciplined with strong work ethic.
-Availability to work the schedule of Monday, Thursday, Friday 9am-5pm and Saturday Sunday 10am-6pm.
Feld Entertainment is proud to be an Equal Opportunity Employer and a Drug Free Workplace.