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Process Effectiveness Specialist
Comcast
Portland, OR, United States
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Job Summary:
Responsible for providing high-level support to Ad Sales teams, clients, and sales partners by providing client/agency research, developing presentations, generation and verification of sales orders, revenue reporting, and troubleshooting. Provides financial and sales reports. Develops and maintains relevant sales databases. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Core Responsibilities:
• Researches, develops, and maintains databases containing sales information, programming grids quarterly highlights, key household and demo ratings, etc.
• Researches, develops, and maintains databases of advertiser, ad agency, and sales partner contact information and status. Responsible for responding to incoming inquiries; screen for mutual interest and develop sales presentation accordingly.
• Makes new contacts proactively and aggressively.
• Coordinates integrated marketing campaigns for advertisers, ensuring client satisfaction and project completion.
• Provides sales and financial reports including revenue reports, sales pulse reports, inventory/schedule/rates/operations requirement reports, and other reports as assigned.
• Leads special projects and initiatives as assigned.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Bachelors Degree or Equivalent
• Marketing, Communications / Public Relations
• Generally requires 5-7 years related experience
Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job
• Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
• Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
• Win as a team-make big things happen by working together and being open to new ideas
• Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
• Drive results and growth
• Respect and promote inclusion and diversity
• Do what's right for each other, our customers, investors and our communities
Comcast is an EOE/Veterans/Disabled/LGBT employer